Account Manager


PwC
Canberra
21 December 2018 

  • Flexible work options - work smarter in a way that suits your lifestyle
  • 18 weeks paid parental leave
  • Create impactful change for our firm, our clients and society
  • Join PwC’s Clients & Markets team and help drive a program to deliver an exceptional experience to one of our most important clients in government.

The Opportunity

At PwC, we help Australian businesses, not-for-profits and governments create value and improve the way they work. From improving healthcare, to creating smarter cities and igniting Australia’s start up industry, you’ll build trust in society and solve important problems.

As part of the Clients & Markets team, Account Managers are assigned to PwC’s most important accounts as a dedicated resource to ensure that the client consistently receives exceptional service and attention. They are an integral part of the account team, working with the CLP (Client Lead Partner) and other account leaders to grow revenue, build important client relationships and support the broader client facing team.

As the Account Manager your impact will be seen through your ability to demonstrate your specialist skills in strategic account planning, pursuit management and relationship development.

Success stems from a positive attitude, hard work and going the extra mile, but that’s not all!

You will:

  • Drive the account planning and management program including helping develop strategies for maintaining and growing the relationships and revenue on the account.

  • Drive the account planning and management program including helping develop strategies for maintaining and growing the relationships and revenue on the account.

  • Drive the account planning and management program including helping develop strategies for maintaining and growing the relationships and revenue on the account.

  • Establish and manage the account operating rhythm including regular account team meetings; gathering, sharing and actioning of client feedback; and pipeline management.

  • Work with the account leadership team to develop opportunities for profitable growth.

  • Provide support to strategic pursuits and proposals including managing the tender process from initial identification through to the win/loss debrief.

  • Own and managing the relationship with procurement and probity reporting.

  • Own and drive the account relationship plan to ensure key relationships continue to grow and expand.

  • Identify, develop and distribute thought leadership and insights to assist with relationship development.

  • Manage account related internal communications; budgeting and performance reporting.

  • Leverage insights and propositions from major accounts across the Firm (industry or geography) to drive pipeline and new opportunities.

  • Connect with the Firm Agendas, Business Imperatives and Industry strategies to identify opportunities and connections for the account.

About you

The brief is simple...

You have a successful background in stakeholder management and a personal passion for producing high quality work with a focus on improving our clients’ business and delivering an exceptional experience. You are eligible for baseline security clearance and have a proven track record of formulating strategies for maintaining and growing relationships and revenue on an account and maximizing your current or previous firms potential to maintain and win business. You have strong experience in bid management, and pursuit coaching and ideally, have worked within a professional services firm previously.

You thrive in a collaborative and innovative culture and want to join a firm that values problem solvers, the kind of people who reimagine the possible for their clients and key stakeholders.

Your colleagues can vouch that you:

  • Act with integrity and show care for the people you work with
  • Demonstrate an ability to be self-motivated and detail oriented with hands on approach
  • Are confident and have a strong understanding and appreciation for sales and business development.

Sound like you? Read on.

What we offer

Working for Australia’s largest professional services firm you’ll join a global network spanning 157 countries that delivers meaningful outcomes for a wide range of clients.

Our culture and benefits are why we’re LinkedIn’s number one Australian workplace. With state of the art offices and premium technology, each person has access to flexible work options. The dress policy is flexible too – you choose what you wear based on the work you do with your team and clients.

Fostering an inclusive culture and embracing differences is at the core of everything we do. PwC empowers you to be yourself and work with people from many backgrounds to achieve things never thought possible. Get involved in our employee-led diversity networks (cultural, disability, LGBTI or gender equality) and benefit from our best-in-class policies such as 18 weeks parental leave, flexible work and gender equity.

Up for a challenge? We’re committed to helping our people unleash their potential. Hard work doesn’t go unrewarded and industry best coaching, mentoring, training and development are ready and waiting. If you hold a genuine desire to make a difference and want to surround yourself with like-minded, talented and driven individuals who strive to do the same, apply now.

PwC is committed to building and maintaining a diverse workforce. Our Reconciliation Action Plan sets out our commitment to increase Indigenous employment. We encourage applications from Aboriginal and Torres Strait Islander Australians.

Kristen Mason is the Recruitment Manager for the role. As the team experience high volumes of applications, we appreciate your patience to allow for a timely and fair process for all. To apply please click here.

Please note, to be considered for this role candidates must be eligible to attain Baseline Security Clearance from the Department of Defence. Details of these requirements can be found at http://www.defence.gov.au/AGSVA/resources.

Please note we will have firm shut down from Dec 21st to Jan 8th. We will be reviewing applications and be in touch post that date.

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