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APSMA Singapore: How cultural intelligence can increase competitive advantage in professional services

  • 23 June 2016
  • 8:30 AM - 10:00 AM (UTC+08:00)
  • Allen & Overy, 50 Collyer Quay, #09-01 OUE Bayfront, Singapore 049321 Please register at the front reception desk on the ground floor of the OUE Bayfront building.

Registration

  • For members of the Association of Proposal Management Professionals Australia and New Zealand (APMP ANZ) chapter

Registration is closed

The world has moved from IQ to EQ to CQ (Cultural Intelligence). In today’s increasingly global and diverse work environment, the ability to function effectively in multi-cultural situations is important for employees, managers, and organisations. CQ is now considered to be a key defining factor for individual and business success.

CQ is a globally recognised way of assessing and improving effectiveness for culturally diverse situations, and is rooted in rigorous, academic research. Leading organisations in business, education, government and healthcare sectors are adopting CQ as a key component of personnel development and competitive advantage.

In this informative and interactive breakfast session, Mark Albas, Head of Learning and a Director of Arcadia Consulting (Architects of Change) will share the following with you:

  • What is CQ and how do we measure it?
  • How can we develop CQ by tapping into the Big 5 personality traits?
  • Insights on how to engage in cross-cultural interactions
  • How to leverage diversity for better performance in sales, service and new markets.

About the speaker:

Mark Albas is the Head of Learning and Director of Arcadia Consulting (Architects of Change). He has worked in North America, the United Kingdom, Europe, Asia and the Middle East, and his experience allows him to quickly understand and relate to clients, and the issues they face. Mark has worked with some of the world’s leading organisations on the issues of executive presence, mindset and behavioural change.

Who should attend:

Anyone looking to increase their cultural intelligence to assist in driving growth and working with multinational teams in new cultural markets and to serve diverse customers effectively. CQ predicts your ability to offer effective marketing, sales and/or services to a culturally diverse customer base.


Event Details:

Date:

Thursday, 23 June 2016

Time:

8:30 - 10am
Registration, networking and a light breakfast at 08:30. Talk commencing at 09:00

Location:

Allen & Overy, 50 Collyer Quay, #09-01 OUE Bayfront, Singapore 049321

Please register at the front reception desk on the ground floor of the OUE Bayfront building.

Cost:

Members:  Complimentary
Non-Members:  SG$80 | AU$80


APSMA thanks event sponsor:



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