ICON Brisbane Forum 2019: Mastering CX

Wednesday, 16 October 2019

Everyone is talking about CX. And now we are too…

As the B2B marketplace becomes increasingly competitive and differentiation becomes more challenging than ever before – the buzz around Customer Experience (CX) has only gotten louder. CX has emerged as not only a key driver for growth and differentiation in the B2B business world, but an essential component of business sustainability.

Join us on 16 October 2019 and discover how to master customer experience (CX) in the rapidly evolving world of B2B marketing, business development, sales and communications.

Over a number of forum sessions facilitated by CX experts and industry leaders we’ll be covering the cutting edge of B2B CX, exploring how to better understand clients and bring them positive and engaging experiences at every touch point and interaction in their journey with your brand.

Speaker details will be released soon, but in the meantime, please save a space in your diaries for this innovative conference that will challenge your thinking. 

The buzz around Customer Experience (CX) has only gotten louder. CX has emerged as not only a key driver for growth and differentiation in the B2B business world, but an essential component of business sustainability.

Event details

Date: Wednesday, 16 October 2019
Time:

Forum: 12:00 noon to 6:00 pm
Cocktail party: 6:00 pm to 8:00 pm

Venue:GHD, Level 8, 145 Ann Street
Brisbane QLD 4000


Pricing

ICON Members $495
Non Members $795
ICON Members - Cocktail Party Only $85
Non Member - Cocktail Party Only $170

For group bookings (5 or more people) please contact our events team.

ICON thanks conference sponsors: