Event Cancellation Policy

Unless an event has a specific cancellation policy listed within its event details on the ICON website, the following cancellation policies apply.

Seminars, Workshops, Networking and Social Events

Cancellations for the above ICON events must be made in writing to ICON at [email] no later than 24 hours prior to the event for a full refund. If cancellations are made less than 24 hours prior to the event, no monies will be refunded, however another person of similar membership level can be nominated to take that place by contacting ICON.

Next Step Program

Cancellation for a complete Next Step Program must be made in writing to ICON at [email] no later than 5 full business days prior to the event for a full refund. If cancellations are made within 5 full business days, no monies will be refunded, however another person of similar membership level can be nominated to take that place by contacting ICON.

If enrolled in a complete Next Step Program, no refunds are given for individual sessions. However, another person of similar membership level can be nominated to take that place for the one session by contacting ICON.

If enrolled in one or more sessions individually, cancellations must be made in writing to ICON at [email] no later than 24 hours prior to the event for a full refund. If cancellations are made less than 24 hours prior to the event, no monies will be refunded, however another person of similar membership level can be nominated to take that place by contacting ICON.


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