Do you wish you had greater insight into what your clients think of your relationship and the quality of your service? Do you believe that in your dealings with clients there are sometimes hidden agendas, unspoken words and opportunities that are missed?
As a business development and marketing professional, you know how important it is to understand your clients – their challenges, needs and how you can help them to operate more effectively.
David Goener from Beaton and Maria Rampa from Evvoke Consulting will provide insights into how you can engage more effectively with clients to retain and grow relationships. David will do this by providing detail into the buyer behaviour research that Beaton conducts annually and Maria will talk through the additional benefits of conducting an independent client insights and engagement program.
This session will look at:
Who should attend:
APSMA QLD Christmas Party:
The APSMA QLD Christmas Party will immediately follow this presentation. If you would like to join colleagues and industry friends to celebrate the end of another busy year, please see below for a special discounted price to attend both events.
Wednesday, 7 December 2016
5:30 pm to 7:30 pm
FTI Consulting,22 Market Street, Brisbane
APSMA thanks event sponsor: