How can you impact a client relationship? In large firms, you may feel that client relationships are far removed from your day-to-day role. This couldn’t be further from the truth. It’s vitally important that we are client-centric at all levels. In this session, you will learn about what you can do to improve and impact the client relationship within your firm.
What we will cover:
Luke Soon, Customer Experience Leaders, EY
Luke is an experienced executive with a skill for start-up and operational transformations of fast moving and volatile businesses. He combines customer relationship management, marketing, product management, and sales and distribution gained from his work in the accounting, banking and technology sectors. Luke currently leads the CX practice at EY for the ASEAN region.
ICON Members: AUD $95 (SG $100)
Non-Members: AUD $130 (SG $140)
ICON thanks event sponsor: