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  • ICON NSW: MASTERCLASS – Success in business has nothing to do with what you sell… it’s about the story you tell

ICON NSW: MASTERCLASS – Success in business has nothing to do with what you sell… it’s about the story you tell

  • 27 November 2018
  • 7:45 AM - 11:30 AM
  • Deloitte, Level 9, Grosvenor Place, 225 George Street, Sydney
  • 10

Registration

  • Members of the Association of Proposal Management Professionals (ANZ Chapter)

Registration is closed

Transaction (n.) – an instance of buying or selling something.

Relationship (n.) - the way in which two or more people or things are connected, or the state of being connected.

In our B2B professional services world, people buy from people. And while we’re all always pitching for that next major transaction, the relationships we nurture will drive and deliver the long term value. But how do you, both personally and professionally, connect to demonstrate value?

We’re all faced with an abundance of frameworks and tools to help us create meaningful connections with our clients through telling compelling and valuable stories, but finding what works, or the right mix can be challenging.

In this session, our facilitator Michael Kilrain, will take a practical approach to exploring and implementing a number of tools/frameworks that help create and curate compelling narratives – both for client relationships as well as your own. This won’t be limited to storytelling, but will explore (and break down) a number of the current buzzwords and have you working on your own problem statement or goal.

What you can expect from this session

  • Interaction and active learning – table and chairs not provided!
  • Pre-work to support the session (which will be sent a week in advance to masterclass registrants)
  • Journey and empathy mapping to help guide your narrative approach, plus more…

A little about our facilitator:

Michael Kilrain leads the Client Experience team at Deloitte. He is an organisation development and facilitation specialist with deep experience in building sales and client service capability. With a background in learning and development, Michael has facilitated experience workshops for hundreds of teams. His passion for breaking down buzzwords and delivering meaningful and connected experiences centred on the client is truly a remarkable sight!


A light breakfast and morning tea will be provided. Please advise dietary requirements during registration.

We look forward to seeing you there!

Event details:

Date: Tuesday, 27 November 2018
Time: 7:45 am for 8:00 am - 11:30 am
Location: Deloitte, Level 9, Grosvenor Place, 225 George Street, Sydney
Price: ICON Members: $500 AUD (inc GST)
Non-Members: $550 AUD (inc GST)


ICON thanks event sponsor:


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