How you share information, collaborate and even celebrate as an organisation is critical to the people experience, and therefore customer experience, your organisation delivers.
In this session we’ll explore what good internal communication looks like and discuss what it takes to build a culture of high engagement and advocacy across your organisation.
We'll discover how the external media environment and today’s content consumption preferences are shaping best practice, and provide you with simple engagement approaches and communication frameworks to help your organisation maximise its internal communication resource and effort.
This session will be led by communications specialist Amy McNaughton who's worked with leaders at McDonald’s, Coca-Cola Amatil, Bupa and insurance giant IAG, to unlock the power of their workforces and drive marketplace success.
Amy's a communication and corporate affairs specialist who has been responsible for driving employee engagement and advocacy for some of Australia’s largest and most successful organisations.
With close to two decades spent working across the FMCG, manufacturing, health care and insurance industries, she draws on her broad experience across all core communication disciplines to deliver informed and considered counsel that contributes to the delivery of an organisation's strategic priorities. She brings creativity balanced with practicality to communication planning, insight and sound judgement to stakeholder engagement, and flair and simplicity to content creation.
Amy holds a BA (Communications) from Charles Sturt University where she graduated with Distinction and was awarded the University Medal. She also holds a Diploma in Financial Markets from FINSIA.
Auckland - 2:00 pm - 3:00 pm
Sydney / Melbourne - 12:00 pm - 1:00 pmBrisbane - 11:00 am - 12:00 pmAdelaide - 11:30 am - 12:30 pmHong Kong / Singapore / Perth - 9:00 am - 10:00 am
Webinar - login details to be sent to registrant closer to the webinar
All webinars are recorded and sent to registrants.