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  • ICON Singapore: How professional services teams should manage in a virtual age - 15 June 2017

ICON Singapore: How professional services teams should manage in a virtual age - 15 June 2017

  • 15 June 2017
  • 12:30 - 14:00 (UTC+08:00)
  • 50 Raffles Place #24-01 Singapore Land Tower Singapore 048623


  • Available for members of the Association of Proposal Management Professionals (ANZ Chapter)

Registration is closed

APSMA is now ICON! Read the story behind the rebrand here

Most professional services organisations today are facing serious challenges when it comes to effectively managing international teams. Global matrix organisations are a common environment, posing previously unknown challenges for both employees and leaders.

Employees often report to managers located on the other side of the world with a significant time difference, and most likely English is the common, but often not the native language, of either of them. The same applies for leaders: they have to lead and manage a team of various nationalities, spread all over the globe and often with very different corporate cultures. Often team members do not know each other which adds further complexity for leaders when they are striving to create a culture of excellence and collaboration.

While there are plenty of surveys on leadership and how to work effectively together, the virtual work environment has received significantly less attention to date. Mercuri Urval has conducted an in-depth survey on Virtual Leadership and Team Work, providing valuable insights which will form the basis of our panel discussion.

The event will also include interactive exercises, practical tips and takeaways, and an opportunity for Q&A.

To register, click here

Presenter details:

Jeannine Hertel, COO at Mercuri Urval Singapore

Jeannine studied political science and sociology at the Johannes Gutenberg University in Mainz/Germany and holds a PhD in International Politics focusing on regional power relations in Southeast Asia. Jeannine has extensive experience in working for multinational companies in Executive Search, Business Transformation and Talent Management, and works together with Mercuri Urval’s clients to constantly improve their business results by focusing on people and leadership.

John Ogier, Collaboration Coach and Visualist at Changehead

John is an accomplished facilitator and trainer helping people in business to communicate. With clients across a range of industries he applies his commercial expertise through facilitating ‘town hall’ conferences and training workshops to develop skills in facilitation, selling and graphic visioning.

Gauri Dehadrai Jaisingh, Global Assurance Asia-Pacific Brand and Marketing Leader at EY

Gauri has extensive experience in marketing with leading Professional Services, IT, Media and Consumer companies in Asia Pacific and Europe. She currently manages EY's Assurance service line marketing strategy, and has years of experience working with international teams.

Jean Balfour, Managing Director of Bailey Balfour

Jean is an organisation consultant, facilitator and Ashridge accredited executive coach with 20 years in organisation and professional development. Jean leads Bailey Balfour, an organisation consultancy based in Singapore and the UK and working in Asia Pacific, Europe and the Middle East.

Jean has an MSc in Organisation Consulting from Ashridge Business School, a Post Grad Diploma in Human Resource Development, and is an Ashridge Accredited Executive Coach. She has wide experience in facilitation and in the development and delivery of a range of leadership and management programmes. 

David Grainger, Sales Director for South East Asia at Arkadin

David believes that there is nothing more important in life than engaging with others and that when we communicate, regularly and freely, things are generally better. This is why David has chosen a career in the unified communications and collaboration space helping large organisations increase productivity, drive team work and reduce environmental impact through increased collaboration.

David is currently Sales Director for South East Asia for Arkadin, a NTT Communications Company. He has almost twenty years’ experience working for cloud-based communications technology providers in UK, Australia and now Singapore. David holds a Degree in International Politics and is an eternal student of the French language.

Event details:

 Date: Thursday, 15 June 2017
 Time: Registration and light lunch from 12:30 pm
Presentation from 1:00 pm to 2.00 pm
 Venue: Herbert Smith Freehills LLP: 50 Raffles Place
#24-01 Singapore Land Tower
 Cost: Members: Complimentary 
Non-Members: SG$80 | AU$80

ICON thanks event sponsor:

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