ICON Mentoring

Mentoring is strong within the ICON community and this facilitated program actively connects mentors and mentees in the same geographic region.

ICON’s most senior members take pride in giving back to the profession via mentoring relationships and mentees benefit from the significant experience and networks of these leaders.

ICON’s mentoring program, run via the Next Step program, encourages mentees to take ownership of their own goals and aspirations and actively seek advice from their mentors. Mentors encourage mentees to identify current and future challenges, helping them to become prepared and resilient professionals.

Mentors also benefit from the program by polishing their leadership skills and getting fresh perspectives from younger professionals.


The program encourages mentees to:

Identify goals and create strategies to achieve these goals

Receive advice and networking opportunities

Confront and discuss existing challenges

Identify their next challenge

Mentors will benefit from:

Developing their own leadership skills while helping others to develop theirs

Learning from mentees’ innovative ideas and concepts

Developing creative solutions to challenges presented by the mentee

Helping to shape the careers of marketers within professional services

Giving back to the professional services sector  which they have been part of for many years    

There are both immediate and long term benefits for mentees:

Strategies and tools for achieving career aspirations

A stronger sense of professional self

Increased self esteem and confidence

Improvement in existing skills and development of new skills

An insight into leadership and management roles

Increased networking opportunities    

ICON is looking for senior professionals in our member firms who are interested in giving back to our profession by mentoring participants in this year’s Next Step program. If this sounds like something you’d be interested in, please get in touch.


Mentoring Events

Upcoming events

    • 24 February 2025
    • 10 April 2025
    • Various
    Register

    Designed specifically for junior marketers, ICON’s six-session, Next Step program equips the next generation of B2B professionals with the practical skills needed to succeed in the professional services sector. This program is carefully curated to aid early-stage marketers in taking the next step in their careers.

    The Next Step program offers a comprehensive learning experience with five webinars and one in-person networking event.

    Here are some of the key highlights:

    • Comprehensive Learning Tools: Each session is accompanied by Learning & Development tools and checklists to support your growth beyond the program.
    • Access to Senior Leaders: Gain invaluable insights from senior leaders in the professional services industry.
    • Community Support: Connect with a community of peers and experienced professionals who can support you throughout your career journey.

    THE FULL PROGRAM

    1. Session 1: Getting to Know You
    2. Session 2: Master clear messaging: revisiting key concepts in corporate communication
    3. Session 3: Unleashing your leadership potential: Crafting your unique style
    4. Session 4: How to plan & manage your career
    5. Session 5: How to build a professional online and offline presence and personal brand
    6. Session 6: What I wish I’d known


    For full session information, visit our Next Step page. 


    ICON Next Step proudly sponsored by:


    • 18 March 2025
    • 12:00 - 13:00
    • Webinar login details will be emailed to registrants
    Register

    Are you ready to step up and take on a more senior role in your firm? Join us for an engaging and interactive session designed specifically for junior marketing and business development professionals working in professional service.

    Discover what makes an effective leader and gain insights into various leadership styles. Accredited coach Cheryl Lee, will help you identify and develop your own authentic leadership style, providing you with practical tools and an action plan to gain the skills needed to lead with confidence.

    Don't miss this opportunity to unleash your leadership potential and make a lasting impact in your career.

    Event Details:

    Date: 18 March 2025

    Single Event Price: 

    Members: AUD80; Non-Members: AUD120

    Times: 

    12:00 pm - 1:00 pm: Sydney, Melbourne
    11:00 am - 12:00 pm: Brisbane
    11:30 am - 12:30 pm: Adelaide
    2:00 pm - 3:00 pm: New Zealand
    9:00 am - 10:00 am: Perth, Hong Kong, Singapore

    ICON Next Step proudly sponsored by:




    • 26 March 2025
    • 12:00 - 13:00
    • Webinar login details will be emailed to registrants
    Register

    Take charge of your career trajectory with this session tailored for early career BD and marketing professionals in professional services. Discover how to define and pursue short-term career goals by honing essential skills, cultivating a strong professional network, and unlocking the power of mentorship. Key takeaways include mastering self-assessment, crafting a professional development plan, and leveraging growth opportunities within the sector. Participants will leave with actionable steps to shape their career path and enhance their value to their firms.

    Presenters:

    Charles Handley
    Director, Dalton Handley

    Charles Handley is a seasoned career adviser and recruiter. He is trusted by hundreds of talented marketers in professional services to enhance their careers, and various world class firms to bring them talent. With over 15 years of experience specialising in marketing, business development, and communications recruitment roles within the professional services sector in Australia, he has a deep understanding both client and candidate needs has established him as a respected and connected recruiter across the Asia Pacific.

    Andrew McGrath
    Director, Green Light Consulting Asia

    Andrew has lived and worked in Hong Kong for 22 years. He is a qualified lawyer who practised in Sydney before moving to a successful career in business development and marketing. Andrew has held leadership roles at several law firms in the Asia Pacific region including as Asia Director of Business Development at Clifford Chance, Senior Manager of Practice Development Strategy at Paul Weiss, and Key Client Manager at Minter Ellison. He also worked as a National Director of Marketing at JLL. Andrew established Green Light Consulting in 2011, a niche recruitment business focusing on law firm marketing and business development roles in Asia, and has placed a broad range of candidates. He also provides training, mentoring and consulting for lawyers and BD professionals.

    Crystal Lo

    Founder and Consultant, ON Legal Marketing

    Crystal has over 15 years of experience in the legal industry, having worked with a leading legal directory, global law firm and a Fortune 500 company's legal team (client secondment) before setting up her own consulting company ON Legal Marketing. The combined experience is unique in the legal market, bringing her exceptional insights to advise clients on strengthening their brands and standing out among others.

    Event Details:

    Date: 26 March 2025

    Single Event Price: 

    Members: AUD80; Non-Members: AUD120

    Times: 

    12:00 pm - 1:00 pm: Sydney, Melbourne
    11:00 am - 12:00 pm: Brisbane
    11:30 am - 12:30 pm: Adelaide
    2:00 pm - 3:00 pm: New Zealand
    9:00 am - 10:00 am: Perth, Hong Kong, Singapore

    ICON Next Step proudly sponsored by:




    • 31 March 2025
    • 12:00 - 13:00
    • Webinar login details will be emailed to registrants
    Register

    In this session, young BD and marketing professionals in the professional services sector will learn how to establish a strong personal brand both online and offline.

    The webinar will cover key strategies for creating a compelling LinkedIn profile, sharing relevant industry content, and actively engaging with professional groups. In addition, participants will explore how to maximise their presence at conference and networking events, building meaningful connections to elevate their brand and visibility within the sector.

    Attendees will leave with practical tools to enhance their professional reputation and expand their influence.

    Presenter Details:

    James Fielding
    Founder & Partner, Ummbrella: The Growth Agency

    James was recognised as ‘One to Watch in Sales Enablement’ in 2023. He’s known for bringing sales and marketing together – which is enabled through improvements to talent, processes, resources, and insights. He’s established a global proposals team (Linklaters), led a pioneering rebrand (King & Wood Mallesons), reshaped sales culture (Grant Thornton), led growth strategy (Findex), and much more.

    Alistair Marshall
    Motivational Speaker/Director, Professional Services BD

    With over 30 years of experience, Alistair has guided leading law firms, accountancy practices, engineering firms, banks, and major corporations in attracting clients and driving profitable growth. Known for his lively, engaging presentations, he shares practical, actionable strategies that audiences can immediately apply.

    Alistair’s hands-on, jargon-free approach encourages real progress. He specializes in creating effective, cost-efficient solutions for clients ranging from boutique practices to global firms, consistently achieving double-digit growth in client acquisition.

    His book, Grow Your Professional Services Practice – The Practical Guide to BD, has become an Amazon #1 Best Seller.

    Tina Coombes
    Global Client Experience Transformation Champion | Business Development Expert, GHD

    Tina Coombes is a dedicated professional, passionate about enhancing the client experience and fostering a client-centric culture. As the Global Client Experience Transformation Champion at GHD, Tina thrives on leading transformational activities that empower teams to embrace a mindset of client-centricity. She excels in bridging the gap between clients and delivery teams, ensuring client needs are met with precision. Her key areas of involvement include Client Experience Transformation, Voice of the Client, Key Client Programme, and Intentional Experiences.

    With a Bachelor’s (Hons) in Engineering Geology from Exeter University (Camborne School of Mines), Tina has a solid foundation in the engineering sector. Her diverse career includes roles as an exploration geologist in the Andes, a geotechnical engineer in the Water sector, an equity research associate at Citigroup, and years of business development within New Zealand. This varied experience has equipped her with a unique perspective and a comprehensive skill set that she brings to every project.

    Tina is proof that we can be anything we want to be. By putting our minds to it and adopting a growth mindset, we can succeed.

    Event Details:

    Date: 31 March 2025

    Single Event Price: 

    Members: AUD80; Non-Members: AUD120

    Times: 

    12:00 pm - 1:00 pm: Sydney, Melbourne
    11:00 am - 12:00 pm: Brisbane
    11:30 am - 12:30 pm: Adelaide
    2:00 pm - 3:00 pm: New Zealand
    9:00 am - 10:00 am: Perth, Hong Kong, Singapore

    ICON Next Step proudly sponsored by:

        and 

    • 09 April 2025
    • 12:00 - 13:00
    • Webinar login details will be emailed to registrants
    Register

    Our perennial favourite is back! Get the benefit of years of experience without having to do the hard yards. Our panel discussion will cover what seasoned professionals wish they’d known when they were starting out, successes and key lessons, plus great tips and ideas to help you succeed.

    Our Presenters:

    Renee Bidwell
    Chief Client Officer, Gadens

    With over two decades of experience in business development, marketing, and client strategy, Renee is a seasoned professional with a deep understanding of professional services, particularly in the Australian legal sector. Her passion lies in leading high performing teams to connects the dots, meet clients' needs and drive growth. Influencing and navigating change has been a hallmark of Renee’s career – be it change management across a firm, within a team or within self, Renee has experienced it all. She is an advocate for how individuals can lean in and support themselves through the change process.

    Regan Barker
    Head of Revenue Operations, Grant Thornton Australia

    With over a decade of experience in banking, finance, and professional services, Regan is committed to applying structured true sales processes and coaching across the industry.

    Based in Brisbane, Regan leads a national market-facing team focused on both inbound and outbound sales, as well as the sales enablement program that benefits the entire business. This creates a full-circle model that transforms best practice sales into practical strategies for adoption across the firm.

    In under a year, these efforts have contributed to a near-doubling of revenue from inbound channels while also improving operational efficiency for partners.

    Away from her desk, Regan doesn’t sit still, spending most of her time outdoors training for long distance triathlons or with her two dogs.

    James Watts
    Head of Business Development - Practice, Allens

    James leads the business development team at Allens, where he is responsible for helping to drive growth and create demand for the firm's practice areas. With over 15 years of experience in the legal industry, James has held various roles across BD and marketing in both Australia and the UK. He is particularly passionate about improving business development culture and building strong connections with his team and stakeholders to influence change and enhance the client experience.

    Andrew Gerrard
    Head of Markets and Strategy, FTI Consulting

    Andrew oversees teams responsible for growth and go-to-market initiatives covering marketing, communications, business development and strategy across eight countries in Asia. He also supports the firms Diversity, Inclusion and Belonging initiatives.

    Prior to joining FTI Consulting, Andrew worked with two of the largest global public relations agencies managing communications for leading consumer brands, blue chip companies and government agencies.


    Charles Handley
    Director, Dalton Handley

    Charles Handley is a seasoned career adviser and recruiter. He is trusted by hundreds of talented marketers in professional services to enhance their careers, and various world class firms to bring them talent. With over 15 years of experience specialising in marketing, business development, and communications recruitment roles within the professional services sector in Australia, he has a deep understanding both client and candidate needs has established him as a respected and connected recruiter across the Asia Pacific.

    Event Details:

    Date: 9 April 2025

    Single Event Price: 

    Members: AUD80; Non-Members: AUD120

    Times: 

    12:00 pm - 1:00 pm: Sydney, Melbourne, Brisbane
    11:30 am - 12:30 pm: Adelaide
    2:00 pm - 3:00 pm: New Zealand
    10:00 am - 11:00 am: Perth, Hong Kong, Singapore

    ICON Next Step proudly sponsored by:



Past events

12 March 2025 Next Step 2025: Master clear messaging: revisiting key concepts in corporate communication
26 February 2025 Next Step 2025: Getting to know you (Brisbane)
26 February 2025 Next Step 2025: Getting to know you (Sydney)
24 February 2025 Next Step 2025: Getting to know you (Online)
13 February 2025 Next Step 2025: Getting to know you (Melbourne)
14 June 2023 ICON Fast Track Development Program - Session 6 - CMO Panel session | Career Progression Insights and Tips
24 May 2023 ICON Fast Track Development Program - Session 5 - Networking Skills Workshop
11 May 2023 ICON Fast Track Development Program - Session 4 - Collaboration Skills Workshop
18 April 2023 ICON Fast Track Development Program - Session 3 - Opportunity Skills Leadership Panel
28 March 2023 ICON Fast Track Development Program - Session 2 - Influence Skills workshop
21 March 2023 ICON Fast Track Program 2023 (Full Series)
21 July 2021 ICON Next Step 2021: Prepare your career with the ICON Next Step program
16 September 2020 ICON Next Step 2020: Prepare your career with the ICON NEXT Step program 2020
04 June 2020 ICON WA: Mentor walk and talk
25 March 2020 ICON Webinar: Increasing Stakeholder Engagement through a Neuroscience Lens
13 August 2019 ICON WA: Mentoring program halfway lunch
09 April 2019 ICON WA: Mentoring Program 2019
09 April 2019 ICON WA: Mentoring Lunch with Guest Speaker Brant Garvey
01 September 2017 ICON VIC: Mentoring Program and Launch Party
01 July 2017 ICON NSW 2017 Mentoring Program
22 November 2016 APSMA Webinar: Client Centricity – How to Execute and Measure ROI
01 July 2016 APSMA VIC: Mentoring Program
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