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  • ICON Brisbane Forum: Mastering CX

ICON Brisbane Forum: Mastering CX

  • 16 October 2019
  • 12:00 - 20:00 (AEST)
  • GHD, Level 8, 145 Ann Street Brisbane QLD 4000


Everyone is talking about CX. And now we are too…

As the B2B marketplace becomes increasingly competitive and differentiation becomes more challenging than ever before – the buzz around customer experience (CX) has only gotten louder. CX has emerged as not only a key driver for growth and differentiation in the B2B business world, but an essential component of business sustainability.

Join us on Wednesday, 16 October 2019 and discover how to master CX in the rapidly evolving world of B2B marketing, business development, sales and communications.

Over a number of forum sessions facilitated by CX experts and industry leaders we’ll be covering the cutting edge of B2B CX, exploring how to better understand clients and bring them positive and engaging experiences at every touch point and interaction in their journey with your brand.

Event details

Date Wednesday, 16 October 2019
Time Conference:  12:00 pm to 6:00 pm 
Cocktail party: 6:00 pm to 8:00 pm
Forum Venue

GHD, Level 8, 145 Ann Street Brisbane QLD 4000


ICON Members AUD495 
Non Members AUD795 
ICON Members - Cocktail Party Only AUD85 
Non Member - Cocktail Party Only AUD170 

For group bookings (5 or more people) please contact our events team.

ICON thanks conference sponsors:


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