Western Australia Events

Upcoming events

    • 12 February 2020
    • 12:00 PM - 1:00 PM
    • Webinar login details will be emailed to registrants
    Register

    Join Michael James and the ICON team as we delve more deeply into effective communication.  

    More details will follow on this great webinar. 

    Event details:

    Date:  Wednesday, 12 February 2020
    Time:

    Auckland - 2:00 pm - 3:00 pm
    Sydney / Melbourne - 12:00 pm - 1 :00 pm
    Brisbane - 11:00 am - 12:00 pm
    Adelaide - 11:30 am - 12:30 pm
    Hong Kong / Singapore / Perth - 9:00 am - 10:00 am

    Login Details:

    Webinar - login details to be sent to registrant closer to the webinar.

    Please note the webinar will be recorded and sent to all registrants.

    Price: ICON Member: AU$40
    Non Member: AU$90
    * Please note all invoices will be in AUD. 


    • 26 February 2020
    • 12:00 PM - 1:00 PM
    • Webinar login details will be emailed to registrants
    Register

    Join experienced business writer Grant Butler as he takes us on a journey that will improve our business writing.  More details will follow soon.

    About the presenter:

    Grant Butler is the founder of Editor Group, a former senior journalist with The Australian Financial Review and the author of the book Think Write Grow (Wiley), about writing thought leadership material. Editor Group has offices in Sydney, Singapore and New York. The firm provides writing and editing services to leading professional firms, technology companies, financial institutions and government agencies. It has delivered articles, reports, case studies, websites, speeches, videos and more to organisations across Asia Pacific, including AECOM, Arup, Commonwealth Bank, Deloitte, Herbert Smith Freehills, INSEAD, Microsoft, PwC, Singtel Optus and UOB. Grant is also a long-time ICON member who oversees our content activities and formerly edited PSF Journal for our members.

    More details will follow on this great webinar. 

    Event details:

    Date:  Wednesday, 26 February 2020
    Time:

    Auckland - 2:00 pm - 3:00 pm
    Sydney / Melbourne - 12:00 pm - 1 :00 pm
    Brisbane - 11:00 am - 12:00 pm
    Adelaide - 11:30 am - 12:30 pm
    Hong Kong / Singapore / Perth - 9:00 am - 10:00 am

    Login Details:

    Webinar - login details to be sent to registrant closer to the webinar.

    Please note the webinar will be recorded and sent to all registrants.

    Price: ICON Member: AU$40
    Non Member: AU$90
    * Please note all invoices will be in AUD. 


    • 11 March 2020
    • 12:00 PM - 1:00 PM
    • Webinar details will be confirmed closer to the webinar
    Register

    Using the ten principles behind great customer experiences

    Presenter details:

    Matt Johns
    As a qualified former under cover officer, Matt has spent a long time understanding what drives human behaviour. Matt uses his unique experience in the police and as the Acting Chief Strategy Officer at Deloitte to help firms develop a deep understanding of the experience they are currently creating for their customers.

    Matt believes the experience your organisation creates for your customers is one of the most powerful competitive advantages you can develop. Yet too many businesses are leaving this to chance and in many cases barely doing enough to keep up with their competition. Together with you, he seeks to understand how they truly feel and think, not just what they are prepared to say.

    From this base, he works with you to visualize the end to end experience by tracking the emotive journey of the customer and identifying opportunities to transform the experience. He guides you through a process of targeted ideation to design new, compelling experiences, including robust testing to ensure each new idea will have the desired impact. Ultimately, his goal is to help you design deliberate experiences for your customers that will create true competitive advantage.

    Event details:

    Date:  Wednesday, 11 March 2020
    Time:

    Auckland - 2:00 pm - 3:00 pm
    Sydney / Melbourne - 12:00 pm - 1:00 pm
    Brisbane - 11:00 am - 12:00 pm
    Adelaide - 11:30 am - 12:30 pm
    Hong Kong / Singapore / Perth - 9:00 am - 10:00 am

    Login Details:

    Webinar - login details to be sent to registrant closer to the webinar.

    Webinars are also recorded and sent to registrants.

    Price: ICON Member: AUD$40
    Non Member: AUD$90
    * Please note all invoices will be in AUD. 

    • 25 March 2020
    • 12:00 PM - 1:00 PM
    • Webinar login details will be emailed to registrants
    Register

    Join Vannessa McCamley, Principal Consultant, Link Success for her insight into stakeholder management using best practice case studies and practical tips. How should you best assess your internal landscape, manage difficult stakeholders by turning them into supporters, and leverage supporters to turn them into your champions.

    More details will follow soon.

    Event details:


    Date: Wednesday, 25 March 2020
    Time: 

    Auckland - 2:00 pm - 3:00 pm
    Sydney / Melbourne - 12:00 pm - 1 :00 pm
    Brisbane - 11:00 am - 12:00 pm
    Adelaide - 11:30 am - 12:30 pm
    Hong Kong / Singapore / Perth - 9:00 am - 10:00 am

    Login Details:  Webinar - login details to be sent to registrant closer to the webinar.


    Please note the webinar will be recorded and sent to all registrants.

    Price: ICON Member: AU$40

    Non Member: AU$90
    * Please note all invoices will be in AUD


    • 01 April 2020
    • 12:00 PM - 1:00 PM
    • Webinar login details will be emailed to registrants
    Register

    There is no such thing as the perfect presentation, only the best version for that particular audience on that particular day.

    Join Victoria Mintey for this relevant webinar on Presenting with Impact and how to stand out from the crowd.

    More details will follow soon.

    Event details:

    Date:  Wednesday, 1 April 2020
    Time:

    Auckland - 2:00 pm - 3:00 pm
    Sydney / Melbourne - 12:00 pm - 1 :00 pm
    Brisbane - 11:00 am - 12:00 pm
    Adelaide - 11:30 am - 12:30 pm
    Hong Kong / Singapore / Perth - 9:00 am - 10:00 am

    Login Details:

    Webinar - login details to be sent to registrant closer to the webinar.

    Please note the webinar will be recorded and sent to all registrants.

    Price: ICON Member: AU$40
    Non Member: AU$90
    * Please note all invoices will be in AUD. 


    • 06 May 2020
    • 12:00 PM - 1:00 PM
    • Webinar details will be confirmed closer to the webinar
    Register

    This webinar will focus on the latest research into reputation management and preparedness, including the latest results from SenateSHJ’s own reputation research of Executive and Board views around Australia.

    We will consider a model for staying ahead of the game – and being reputation fit. And we will explore why trust matters as a solid starting point for protecting reputations. We will also assess the challenges of reputation in professional services and managing reputation as this relates to both traditional and social media.

    Presenter details:

    Darren Behar

    Darren's experience extends across a broad range of areas including communication, stakeholder and media relations, reputation management and change. Darren was an executive at Liberty Financial, responsible for marketing and communications across Australia and New Zealand. Prior to this, he held senior positions at financial and professional services firms. Darren began his career as a journalist. He was a senior correspondent and columnist at The Sydney Daily Telegraph as well as The Daily Mail in the UK and won a number of awards for his work. Darren has led high profile reputation engagements for corporates across a variety of sectors, and lectures on the subject to Executives.

    Event details:

    Date:  Wednesday, 6 May 2020
    Time:

    Auckland - 2:00 pm - 3:00 pm
    Sydney / Melbourne / Brisbane - 12:00 pm - 1:00 pm
    Adelaide - 11:30 am - 12:30 pm
    Hong Kong / Singapore / Perth - 10:00 am - 11:00 am

    Login Details:

    Webinar - login details to be sent to registrant closer to the webinar

    Webinars are also recorded and sent to registrants.

    Price: ICON Member: AUD$40
    Non Member: AUD$90
    * Please note all invoices will be in AUD. 
    • 17 June 2020
    • 12:00 PM - 1:00 PM
    • Webinar details will be confirmed closer to the webinar
    Register

    Using Design Thinking to improve the client experience

    Presenter details:

    Matt Johns
    As a qualified former under cover officer, Matt has spent a long time understanding what drives human behaviour. Matt uses his unique experience in the police and as the Acting Chief Strategy Officer at Deloitte to help firms develop a deep understanding of the experience they are currently creating for their customers.

    Matt believes the experience your organisation creates for your customers is one of the most powerful competitive advantages you can develop. Yet too many businesses are leaving this to chance and in many cases barely doing enough to keep up with their competition. Together with you, he seeks to understand how they truly feel and think, not just what they are prepared to say.

    From this base, he works with you to visualize the end to end experience by tracking the emotive journey of the customer and identifying opportunities to transform the experience. He guides you through a process of targeted ideation to design new, compelling experiences, including robust testing to ensure each new idea will have the desired impact. Ultimately, his goal is to help you design deliberate experiences for your customers that will create true competitive advantage.

    Event details:

    Date:  Wednesday, 17 June 2020
    Time:

    Auckland - 2:00 pm - 3:00 pm
    Sydney / Melbourne / Brisbane - 12:00 pm - 1:00 pm
    Adelaide - 11:30 am - 12:30 pm
    Hong Kong / Singapore / Perth - 10:00 am - 11:00 am

    Login Details:

    Webinar - login details to be sent to registrant closer to the webinar

    Webinars are also recorded and sent to registrants.

    Price: ICON Member: AUD$40
    Non Member: AUD$90
    * Please note all invoices will be in AUD. 

Past events

21 January 2020 ICON : Building a Digital Campaign and what gets in the way
15 January 2020 ICON - Annual General Meeting 2020
04 December 2019 ICON Webinar: Honestly Speaking: How Corporate Events and Professional Speakers Play a Key Role
28 November 2019 ICON WA: End of Year Sundowner Event
27 November 2019 ICON Webinar: Transformational Change
26 November 2019 ICON - Extraordinary General Meeting
13 November 2019 ICON WA: Soft Skills are in demand
13 November 2019 ICON Webinar: Unlocking value through engaging internal communication
30 October 2019 ICON Webinar: How to qualitatively understand your clients
23 October 2019 ICON Webinar: Your Leadership Future Starts Now
11 October 2019 ICON WA in the Community: The return of the Charity Hackathon
10 October 2019 ICON Webinar: Practical social media – a simple three step method
11 September 2019 ICON Webinar: Client feedback – what you need to know
28 August 2019 ICON Webinar: Using CX to improve the business
14 August 2019 ICON Webinar: Leveraging Your Purpose at Work – How to create one and use it to your advantage
13 August 2019 ICON WA: Mentoring program halfway lunch
17 June 2019 ICON Webinar: A journey of discovery into the client experience equation
12 June 2019 ICON WA: Charity Trivia Night
23 May 2019 ICON Masterclass: Professional Services Pricing (Hong Kong)
20 May 2019 ICON Masterclass: Professional Services Pricing (Sydney)
15 May 2019 ICON WA: Start with the story
09 April 2019 ICON WA: Mentoring Program 2019
09 April 2019 ICON WA: Mentoring Lunch with Guest Speaker Brant Garvey
12 March 2019 ICON Digital Decoded: Digital marketing hacks for non-digital marketers
12 December 2018 ICON WA: End of Year Sundowner Event
14 November 2018 ICON WA: Inaugural Marketing, BD & Communications Hackathon - benefiting Community Organisations
25 October 2018 ICON Digital Decoded: Demystifying blockchain and cryptocurrency
18 October 2018 2018 ICON Australia & New Zealand Conference XQ Market Leadership
18 October 2018 2018 ICON Australia & New Zealand Conference: Breakfast Event - Using AI to deliver a standout B2B Experience
17 October 2018 ICON - Annual General Meeting 2018
10 October 2018 ICON WA: Business Book Club Launch Event
13 September 2018 ICON WA: Taking Charge of your career and be your own career coach
30 August 2018 ICON WA: How to Use Client Experience and Empathy Mapping to Boost Client Insights
05 June 2018 ICON WA: Business Bootcamp - Cash is King
22 March 2018 ICON WA: Disruption and Innovation Panel Event
06 March 2018 ICON & beaton Webinar: Innovation – what clients want from law and engineering firms
01 March 2018 ICON 25th ANNIVERSARY CELEBRATION
15 February 2018 ICON WA: BYO Networking Lunch: Hot Topics in 2018
11 December 2017 ICON study: Pursuing web performance - Complimentary session
07 December 2017 ICON WA: END OF YEAR SUNDOWNER EVENT
19 October 2017 ICON Australia & New Zealand Conference 2017
18 October 2017 ICON - Annual General Meeting 2017
20 September 2017 ICON WA: Dive into Design Thinking
24 August 2017 ICON WA: Launch Party
07 June 2017 ICON WA: Making You and Your Firm Fit for the Future + Speed Networking
15 March 2017 APSMA WA: Seminar and Breakfast - Creating Opportunities for Yourself and Others
23 November 2016 APSMA WA: End of Year Sundowner Social Networking Event
22 November 2016 APSMA Webinar: Client Centricity – How to Execute and Measure ROI
27 October 2016 Australia & New Zealand Conference 2016 - Conference and Cocktail Party
26 October 2016 APSMA - Annual General Meeting 2016
04 October 2016 APSMA WA Roundtable Event: Shifting the Focus - Marketing ideas for associates, seniors and managers
28 September 2016 APSMA WA: Networking Event - Top Ten LinkedIn Tips
17 August 2016 APSMA WA: How to Manage the Modern Media Landscape
27 July 2016 APSMA Webinar: What drives favourability? How have General Counsel and their legal teams been evolving?
08 June 2016 APSMA WA: Tips and Tricks for B2B Social Media Marketing Success
02 June 2016 APSMA Asia: 2016 Asia Conference - Navigate
31 March 2016 APSMA WA: The Reality of Value-Based Pricing in the Professions
15 March 2016 APSMA Masterclass: Winning work in the age of procurement
04 December 2015 APSMA Qld: Next Steps: Clients and Relationship Management - Metrics and Measurement
11 November 2015 APSMA WA: End of Year Sundowner - Social Networking Event
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