Singapore Events

Upcoming events

    • 19 November 2019
    • 12:00 PM - 1:30 PM (UTC+08:00)
    • Baker McKenzie, 8 Marina Blvd, #05-01 Marina Bay Financial Centre Tower 1, Singapore 018981
    Register

    As proposal management evolves in Asia Pacific as a recognised skill and even as a standalone profession, it is more important than ever that we coach our organisations to take proposal qualification and debriefs seriously.

    Developing proposal responses can be an immense investment of resources. So firms need to be looking at focusing the right resources on the right opportunities via Go/No conversations. To maximise return on investment, firms also should be taking the time to debrief with clients after they lose (or win) a major proposal to drive continuous improvement.

    But many business development and proposal management professionals struggle to get engagement from Lead Partners or other Sales Leads on these critical bookends to the proposal lifecycle.

    In this workshop we will be watching a role play as a Business Development/Proposal Professional first asks a Lead Partner for a Go/No Go conversation when a Request for Proposal comes in and then later asks the Lead Partner if the team can request a debrief call with the Client when they find out they have lost the proposal. We will be sharing with each other what challenges we have had in getting good Go/No and Debrief conversations with our internal stakeholders and also techniques we have used to overcome these challenges. This will be very much a discussion-based session and not lecture format so please do come prepared to share your experiences in these areas and any successful tips you can share with others in the audience.

    Presenter details:

    Sara Miller

    Sara is an avid Richmond Tigers and Seattle Seahawks supporter. When she isn't busy watching a match (and celebrating the recent Grand Final results), she is the Pitch and Pursuit Excellence Leader for Asia Pacific for Baker McKenzie.

    Sara has been part of the leadership of the ANZ Chapter of the Association for Proposal Management Professionals (APMP) for many years. Currently she is focused on building and connecting communities of those involved in winning work and proposal management in Asia Pacific business hubs outside of Australia and New Zealand (namely Singapore, Hong Kong, KL and Manila).

    Sara also has twenty years of experience leading business development/marketing communications and pursuits teams for consulting, engineering, architectural, financial and legal services firms in the US and Asia Pacific. She also has experience working on the client side managing spend and RFPs for local government. This gives her a unique view on how to win work on a local, regional and global scale across industries.

    Sara holds a magna cum laude Bachelors Degree from Brown University and postgraduate qualifications in marketing communications from the University of Washington, as well as APMP Foundation and Practitioner Level Accreditation for best practice proposal management.

    Event details:

    Date: Tuesday, 19 November 2019
    Time: 12:00 pm registration and lunch for a 12:30 pm session start. Close of events by 1:30 pm.
    A light lunch will be served.
    Location: Baker McKenzie, 8 Marina Blvd, #05-01 Marina Bay Financial Centre Tower 1, Singapore 018981
    Price:  ICON members: Free

    Non-members: AUD$100 | approx SGD$95
    *All invoices will be issued in AUD


    ICON thanks event sponsor:


    • 27 November 2019
    • 12:00 PM - 1:00 PM
    • Webinar login details will be emailed to registrants
    Register

    Organisations today must constantly evolve to stay ahead. So how do we successfully embed change throughout an organisation?

    In this webinar, Angela explores the link between an organisation’s purpose, culture and reputation. Participants learn about how people experience change and what organisations can do to support their people, with a particular focus on the non-rational side of change. Angela grounds the session in the Four Rooms of Change® methodology, using real life examples to illustrate key points. Participants will walk away with a new understanding of transformational change and practical tips on how to continually evolve while embedding change in their organisations

    Presenter details:

    Angela Scaffidi
    SenateSHJ

    Angela is one of Australia’s most accomplished and experienced practitioners in organisational change, communication and facilitation. She is also an accredited user of the Four Rooms of Change®. Angela works with the methodology to help individuals, teams and organisations understand and own their change experience and take the steps required to achieve sustainable change. She has won a range of state, national and international awards for her work, including two Golden World Awards from the International Public Relations Association. Angela is a skilled facilitator and trainer. She regularly designs and facilitates programs in structured problem solving, communication and change with both public and private sector organisations.

    Event details:

    Date:  Wednesday, 27 November  2019
    Time:

    Auckland - 2:00 pm - 3:00 pm
    Sydney / Melbourne - 12:00 pm - 1 :00 pm
    Brisbane - 11:00 am - 12:00 pm
    Adelaide - 11:30 am - 12:30 pm
    Hong Kong / Singapore / Perth - 9:00 am - 10:00 am

    Login Details:

    Webinar - login details to be sent to registrant closer to the webinar.

    Please note the webinar will be recorded and sent to all registrants.

    Price: ICON Member: AUD$40
    Non Member: AUD$60
    * Please note all invoices will be in AUD. 


    • 30 January 2020
    • 5:00 PM
    • Grant Thornton, 17/383 Kent St, Sydney NSW 2000
    Register

    ICON's 2020 Annual General Meeting is being held on

    Thursday, 30 January 2020 from 5:00 PM

    at

    Grant Thornton, 17/383 Kent St, Sydney NSW 2000

    Penny Thomas, ICON President and Jessie Wu, ICON Treasurer will be presenting reports on ICON for the 2019 financial year. The audited Financial Statements will also be tabled at the meeting.

    Download the 2020 ICON Annual General Meeting Agenda.

    2020 Board Nominations

    Download the 2020 ICON Board Nomination form.

    Completed forms must be submitted to the ICON office by 5:00 PM on Tuesday, 28 January 2020.

    Attending the AGM

    Teleconference facilities will be available for those members who would like to attend but are unable to do so in person.

    For those wishing to join the AGM via teleconference please follow the instructions below:

    Teleconference dial in details:

    Participant pin: 397 139 2476

    Australia:
    Adelaide: 8124 0471
    Brisbane: 3015 0542
    Hobart: 6218 0613
    Melbourne: 8687 0559
    Perth: 9210 8613
    Sydney: 8017 6163

    China:
    Beijing: 86 10 5667 0013
    Shanghai : 86 21 2039 7087

    Hong Kong: 3018 9118

    New Zealand: 9 929 1820

    Singapore: 6823 2276

    Toll free: 1800 197 380 (Australia)
    Toll free: 0800 452 949 (New Zealand)
    Toll free: 800 930 304 (Hong Kong)
    Toll free: 800 616 3198 (Singapore)

    Operator assistance: *0

    Mute or unmute line: *6

    If you are unable to attend the meeting, but would like to vote, please submit your vote via proxy by downloading and completing this form.  Completed proxy forms must be submitted to the ICON office by 5:00 PM on Tuesday, 28 January 2020.

    Enquiries

    If you require any further details regarding the AGM please contact Michelle Prior at michelle.prior@iconapac.com or on +61 407 286 114.

    • 11 March 2020
    • 12:00 PM - 1:00 PM
    • Webinar details will be confirmed closer to the webinar
    Register

    Using the ten principles behind great customer experiences

    Presenter details:

    Matt Johns
    As a qualified former under cover officer, Matt has spent a long time understanding what drives human behaviour. Matt uses his unique experience in the police and as the Acting Chief Strategy Officer at Deloitte to help firms develop a deep understanding of the experience they are currently creating for their customers.

    Matt believes the experience your organisation creates for your customers is one of the most powerful competitive advantages you can develop. Yet too many businesses are leaving this to chance and in many cases barely doing enough to keep up with their competition. Together with you, he seeks to understand how they truly feel and think, not just what they are prepared to say.

    From this base, he works with you to visualize the end to end experience by tracking the emotive journey of the customer and identifying opportunities to transform the experience. He guides you through a process of targeted ideation to design new, compelling experiences, including robust testing to ensure each new idea will have the desired impact. Ultimately, his goal is to help you design deliberate experiences for your customers that will create true competitive advantage.

    Event details:

    Date:  Wednesday, 11 March 2020
    Time:

    Auckland - 2:00 pm - 3:00 pm
    Sydney / Melbourne - 12:00 pm - 1:00 pm
    Brisbane - 11:00 am - 12:00 pm
    Adelaide - 11:30 am - 12:30 pm
    Hong Kong / Singapore / Perth - 9:00 am - 10:00 am

    Login Details:

    Webinar - login details to be sent to registrant closer to the webinar.

    Webinars are also recorded and sent to registrants.

    Price: ICON Member: AUD$40
    Non Member: AUD$90
    * Please note all invoices will be in AUD. 

    • 17 June 2020
    • 12:00 PM - 1:00 PM
    • Webinar details will be confirmed closer to the webinar
    Register

    Using Design Thinking to improve the client experience

    Presenter details:

    Matt Johns
    As a qualified former under cover officer, Matt has spent a long time understanding what drives human behaviour. Matt uses his unique experience in the police and as the Acting Chief Strategy Officer at Deloitte to help firms develop a deep understanding of the experience they are currently creating for their customers.

    Matt believes the experience your organisation creates for your customers is one of the most powerful competitive advantages you can develop. Yet too many businesses are leaving this to chance and in many cases barely doing enough to keep up with their competition. Together with you, he seeks to understand how they truly feel and think, not just what they are prepared to say.

    From this base, he works with you to visualize the end to end experience by tracking the emotive journey of the customer and identifying opportunities to transform the experience. He guides you through a process of targeted ideation to design new, compelling experiences, including robust testing to ensure each new idea will have the desired impact. Ultimately, his goal is to help you design deliberate experiences for your customers that will create true competitive advantage.

    Event details:

    Date:  Wednesday, 17 June 2020
    Time:

    Auckland - 2:00 pm - 3:00 pm
    Sydney / Melbourne / Brisbane - 12:00 pm - 1:00 pm
    Adelaide - 11:30 am - 12:30 pm
    Hong Kong / Singapore / Perth - 10:00 am - 11:00 am

    Login Details:

    Webinar - login details to be sent to registrant closer to the webinar

    Webinars are also recorded and sent to registrants.

    Price: ICON Member: AUD$40
    Non Member: AUD$90
    * Please note all invoices will be in AUD. 

Past events

14 November 2019 ICON Singapore: Thirsty Thursday Drinks Event
13 November 2019 ICON Webinar: Unlocking value through engaging internal communication
30 October 2019 ICON Webinar: How to qualitatively understand your clients
23 October 2019 ICON Webinar: Your Leadership Future Starts Now
10 October 2019 ICON Webinar: Practical social media – a simple three step method
08 October 2019 ICON SG: The Dialogue Puzzle - How to engage and influence others
11 September 2019 ICON Webinar: Client feedback – what you need to know
28 August 2019 ICON Webinar: Using CX to improve the business
14 August 2019 ICON Webinar: Leveraging Your Purpose at Work – How to create one and use it to your advantage
01 August 2019 ICON SINGAPORE: “Thirsty Thursday” Drinks Event
17 June 2019 ICON Webinar: A journey of discovery into the client experience equation
13 June 2019 ICON XQ: Asia Conference 2019
23 May 2019 ICON Masterclass: Professional Services Pricing (Hong Kong)
20 May 2019 ICON Masterclass: Professional Services Pricing (Sydney)
30 April 2019 ICON Singapore: Happiness and Resilience at Work - Leading Performance Positively
05 December 2018 ICON Singapore: The power of process: How to improve your writing
01 November 2018 ICON Singapore: Steering your career in a fast paced World
18 October 2018 2018 ICON Australia & New Zealand Conference XQ Market Leadership
18 October 2018 2018 ICON Australia & New Zealand Conference: Breakfast Event - Using AI to deliver a standout B2B Experience
17 October 2018 ICON - Annual General Meeting 2018
27 September 2018 ICON Singapore: Mid-Autumn Social
17 August 2018 ICON Singapore: Driving Innovation for a Digital Future in Professional Services
05 June 2018 ICON Singapore: How B2B Firms Can Use Social Selling to Build Relationships, Generate Leads and Grow Revenue
31 May 2018 ICON ASIA ANNUAL CONFERENCE 2018 - RESET
10 May 2018 ICON Singapore: Key Account Management in professional services – Practical tips on implementing and maximising client relationships in Asia
26 April 2018 ICON Singapore in partnership with Katanya presents: the Digital Decoded Series - Unlocking the B2B Customer Journey
13 April 2018 ICON Singapore: BritCham Event - Breakfast Club: GDPR and Why Marketers Should Make Privacy a Brand Asset
20 March 2018 ICON Singapore: Converting Contacts into Contracts - an IWD celebration
06 March 2018 ICON Singapore: The Legal 500 Best Practice
06 March 2018 ICON & beaton Webinar: Innovation – what clients want from law and engineering firms
01 March 2018 ICON 25th ANNIVERSARY CELEBRATION
20 February 2018 ICON Singapore: 21st century leadership in a VUCA world – a world of Volatility, Uncertainty, Complexity and Ambiguity
23 January 2018 ICON Singapore: Moving from the middle to the top
11 December 2017 ICON study: Pursuing web performance - Complimentary session
15 November 2017 ICON Singapore: Next Steps Session 4 - The secrets of career success
31 October 2017 ICON Singapore: Improving Your Presentation Skills: An interactive lunch workshop with Victoria Mintey
19 October 2017 ICON Australia & New Zealand Conference 2017
18 October 2017 ICON - Annual General Meeting 2017
11 October 2017 ICON Singapore: Next Step Session 3 - Managing the Client Relationship
28 September 2017 ICON Singapore: Italian Wine & Cheese Tasting
13 September 2017 ICON Singapore: Next Steps Session 2 - the value of a "Like" in professional services marketing
17 August 2017 ICON Singapore: Becoming a trusted strategy advisor with Joel Barolsky
16 August 2017 ICON Singapore: Next Step Series 2017
16 August 2017 ICON Singapore: Next Step Session 1: If only I knew - our senior leaders provide insights on their career highlights and challenges
20 June 2017 ICON Singapore: What next for marketers with Mumbrella’s Tim Burrowes - 20 June 2017
15 June 2017 ICON Singapore: How professional services teams should manage in a virtual age - 15 June 2017
30 May 2017 Singapore: Writing for Business - How to effectively reach clients in a competitive professional services market
26 April 2017 APSMA Singapore: The Legal 500 Best Practice
14 March 2017 APSMA Singapore: International Women’s Day event: Be Bold for Change
25 January 2017 APSMA Singapore: LinkedIn for Professional Services
08 December 2016 APSMA Singapore Christmas Social 2016
23 November 2016 APSMA Singapore: Next Step - Developing your personal brand
22 November 2016 APSMA Webinar: Client Centricity – How to Execute and Measure ROI
17 November 2016 APSMA Singapore – Steps for successful client account management
02 November 2016 APSMA Singapore – How to connect more effectively with buyers of professional services through online channels
27 October 2016 Australia & New Zealand Conference 2016 - Conference and Cocktail Party
26 October 2016 APSMA - Annual General Meeting 2016
19 October 2016 APSMA Singapore: Next Step - Know your client
12 October 2016 APSMA Singapore - Levelling the playing field: working with your internal clients
29 September 2016 APSMA Singapore: WeChat Workshop - Build Your Own Campaign and Engage Stakeholders
21 September 2016 APSMA Singapore: Next Step - The art of communication
21 September 2016 APSMA Singapore: 2016 Next Step Program
16 September 2016 APSMA Singapore: Breaking Down Gender Bias in Professional Services – Myths and Facts
18 August 2016 APSMA Singapore: How to increase your productivity in professional services with Digital Decluttering
17 August 2016 APSMA Singapore: Next Step - Marketing trends in professional services
27 July 2016 APSMA Webinar: What drives favourability? How have General Counsel and their legal teams been evolving?
19 July 2016 APSMA Singapore: Summer Social 2016
23 June 2016 APSMA Singapore: How cultural intelligence can increase competitive advantage in professional services
02 June 2016 APSMA Asia: 2016 Asia Conference - Navigate
26 May 2016 APSMA Singapore: Business Storytelling: Make your messages stick in professional services
05 May 2016 APSMA Singapore: Thinking like a client
18 March 2016 APSMA Singapore: Path to Success: Making the switch: How a BD professional made partner
15 March 2016 APSMA Masterclass: Winning work in the age of procurement
08 December 2015 APSMA Singapore: Online Reputation: How to Manage Issues and Incidents in Social Media
03 December 2015 APSMA Singapore: 2015 end of year celebrations!
20 November 2015 APSMA Singapore: Career in Focus
18 November 2015 APSMA Singapore: Next Step Program For Junior Marketers: Event management 101 - creating a successful event
04 November 2015 APSMA Singapore: Professionalising communications in professional services firms (New Date)
14 October 2015 APSMA Singapore: Next Step Program For Junior Marketers: Effective communications in professional services
16 September 2015 APSMA Singapore: Next Step Program For Junior Marketers: The art of pitching
26 August 2015 Next Step Program For Junior Marketers: Marketing and BD basics: tips for new starters in the profession
26 August 2015 Next Step Program For Junior Marketers: Series of 4
28 July 2015 APSMA SINGAPORE - Summer Social and Trivia night!
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