Singapore Events

Upcoming events

    • 08 October 2019
    • 12:30 PM - 2:00 PM (UTC+08:00)
    • Clyde & Co Clasis Singapore Pte Ltd., 12 Marina Boulevard, Marina Bay Financial Centre Tower 3, #30-03, Singapore 018982
    Register

    Difficult dialogues and negotiations are inevitable – whether they’re with your leaders, colleagues, clients or in your personal life. Learn how to create conversations that foster mutual understanding to turn those uncomfortable situations into wins.

    Join international speaker, trainer, consultant and author Peter Nixon on Tuesday, 8 October for a jam-packed lunchtime session of activities and games to practice effective dialogue and negotiation skills to bring to your next important discussion. Participants will receive a set of Dialogue Playing Cards.

    A light lunch will be served. Don’t miss this chance to connect with old and new ICON friends and build your skillset at the same time.

    Register now! Seating is limited.

    About the presenter:

      Peter has trained, coached, and consulted thousands of leaders and teams in over 600 companies or governments in 60 countries around the world. Beginning his career in Canada as a Chartered Accountant, Peter launched Potential in Hong Kong in the 1990’s and since then he has developed the Potential Dialogue System; authored four books: Dialogue Gap (which SCMP called “one of the best business titles published this century”), Negotiation: Mastering Business in Asia, The Business Developer’s Playbook, and Success Culture: Hurdles to being #1; created the popular Dialogue Playing Cards; and launched the Potential Dialogue Institute and the Potential Dialogue Centre. See Peter in action here or at TEDxHKUST.

    Event details:

    Date: Tuesday, 8 October 2019 
    Time: 12:30 pm - 2:00 pm
    Location:  Clyde & Co Clasis Singapore Pte Ltd., 12 Marina Boulevard, Marina Bay Financial Centre Tower 3, #30-03, Singapore 018982 
    Price:  ICON members: Free
    Non-members: AUD$100 | approx SGD$95
    *All invoices will be issued in AUD


    ICON thanks event sponsor:


    • 10 October 2019
    • 12:00 PM - 1:00 PM
    • Webinar details will be confirmed closer to the webinar
    Register

    Ryan Shelley will be taking a deep dive into social media and how it can be wielded effectively and practically for marketing strategies of any firm size.

    He will start by having a look at the current state of social media in Australia and will finish by sharing an extremely practical 3 step plan that any firm can use to be successful on social media.

    Ryan will offer the tools and strategies to manage a social media campaign so you can take control of the social media narrative for your firm.

      Presenter details:

      Ryan Shelley

      Ryan Shelley is the Managing Director of Pepper IT, a full service digital and social media agency with a growing reputation as the leading agency for leveraging digital media for professional services firms.

      Regarded as a social media expert, Ryan is regularly called upon to give expert advice, recommendations and presentations on all things Digital Marketing. He has recently been called upon to provide expert commentary to the likes of ABC, Channel 7, SBS, News.com.au and Pacific Magazines publications as well as numerous industry publications and national and local newspapers.

      Graduating from the University of Sydney, Ryan has an Engineering Degree specialising in Electronic Commerce. This fundamental knowledge of the technical, combined with the practical application of Digital Marketing, makes Ryan’s full spectrum approach unique.

      With close to twenty years’ experience working in boutique and consulting roles for some of the nation’s largest professional service organisations - from law, real estate, property and private equity to the NASDAQ stock exchange, Ryan enjoys the diversity and complexity of the technical side, while working with his clients to enhance and leverage their online presences.


      Event details:

      Date:  Thursday, 10 October 2019
      Time:

      Auckland - 2:00 pm - 3:00 pm
      Sydney / Melbourne - 
      12:00 pm - 1 :00 pm
      Brisbane - 11:00 am - 12:00 pm
      Adelaide - 11:30 am - 12:30 pm
      Hong Kong / Singapore / Perth - 9:00 am - 10:00 am

      Login Details:

      Webinar - login details to be sent to registrant closer to the webinar.

      Please note the webinar will be recorded and sent to all registrants.

      Price: ICON Member: AUD$40
      Non Member: AUD$60
      * Please note all invoices will be in AUD. 


      ICON thanks webinar sponsor:


      • 23 October 2019
      • 12:00 PM - 1:00 PM
      • Webinar details will be confirmed closer to the webinar
      Register
      Topic TBA

        Presenter details:

        Katie Rosser
        Seldon Rosser

        Katie is the director and co-founder of Seldon Rosser, a recruitment business working with the best services businesses in the Asia-Pacific region. Katie trained as a lawyer in the UK, but when she moved to Australia in 2006 she realised she wanted to put her people skills to good use, which led to a career in recruitment. 

        Katie enjoys supporting people through the life changes a career move can bring, with an open, honest, empathetic and supportive approach.


        Event details:

        Date:  Wednesday, 23 October 2019
        Time:

        Auckland - 2:00 pm - 3:00 pm
        Sydney / Melbourne - 
        12:00 pm - 1 :00 pm
        Brisbane - 11:00 am - 12:00 pm
        Adelaide - 11:30 am - 12:30 pm
        Hong Kong / Singapore / Perth - 9:00 am - 10:00 am

        Login Details:

        Webinar - login details to be sent to registrant closer to the webinar.

        Please note the webinar will be recorded and sent to all registrants.

        Price: ICON Member: AUD$40
        Non Member: AUD$60
        * Please note all invoices will be in AUD. 
        • 30 October 2019
        • 12:00 PM - 1:00 PM
        • Webinar details will be confirmed closer to the webinar
        Register

        How to qualitatively understand your clients

        Presenter details:

        Matt Johns
        As a qualified former under cover officer, Matt has spent a long time understanding what drives human behaviour. Matt uses his unique experience in the police and as the Acting Chief Strategy Officer at Deloitte to help firms develop a deep understanding of the experience they are currently creating for their customers.

        Matt believes the experience your organisation creates for your customers is one of the most powerful competitive advantages you can develop. Yet too many businesses are leaving this to chance and in many cases barely doing enough to keep up with their competition. Together with you, he seeks to understand how they truly feel and think, not just what they are prepared to say.

        From this base, he works with you to visualize the end to end experience by tracking the emotive journey of the customer and identifying opportunities to transform the experience. He guides you through a process of targeted ideation to design new, compelling experiences, including robust testing to ensure each new idea will have the desired impact. Ultimately, his goal is to help you design deliberate experiences for your customers that will create true competitive advantage.

        Event details:

        Date:  Wednesday, 30 October 2019
        Time:

        Auckland - 2:00 pm - 3:00 pm
        Sydney / Melbourne - 12:00 pm - 1:00 pm
        Brisbane - 11:00 am - 12:00 pm
        Adelaide - 11:30 am - 12:30 pm
        Hong Kong / Singapore / Perth - 9:00 am - 10:00 am

        Login Details:

        Webinar - login details to be sent to registrant closer to the webinar

        All webinars are recorded and sent to registrants.

        Price: ICON Member: AUD$40
        Non Member: AUD$60
        * Please note all invoices will be in AUD. 
        • 13 November 2019
        • 12:00 PM - 1:00 PM
        • Webinar details will be confirmed closer to the webinar
        Register
        Internal Communications – attaining engagement with your messaging

          Presenter details:

          Amy McNaughton
          Director
          VivEm Communications Pty Ltd

          A communication and corporate affairs specialist with close to two decades of demonstrated success, I support organisations to achieve their goals and maintain their social licence to operate. I do so by sharing what’s important with the people who matter to positively impact levels of trust and advocacy. From employees and customers, to intermediaries such as journalists and other influencers who impact how key stakeholders think, feel and act – I have the capability and experience to support. 


          Event details:

          Date:  Wednesday, 13 November 2019
          Time:

          Auckland - 2:00 pm - 3:00 pm
          Sydney / Melbourne - 12:00 pm - 1:00 pm
          Brisbane - 11:00 am - 12:00 pm
          Adelaide - 11:30 am - 12:30 pm
          Hong Kong / Singapore / Perth - 9:00 am - 10:00 am

          Login Details:

          Webinar - login details to be sent to registrant closer to the webinar

          All webinars are recorded and sent to registrants.

          Price: ICON Member: AUD$40
          Non Member: AUD$60
          * Please note all invoices will be in AUD. 
          • 11 March 2020
          • 12:00 PM - 1:00 PM
          • Webinar details will be confirmed closer to the webinar
          Register

          Using the ten principles behind great customer experiences

          Presenter details:

          Matt Johns
          As a qualified former under cover officer, Matt has spent a long time understanding what drives human behaviour. Matt uses his unique experience in the police and as the Acting Chief Strategy Officer at Deloitte to help firms develop a deep understanding of the experience they are currently creating for their customers.

          Matt believes the experience your organisation creates for your customers is one of the most powerful competitive advantages you can develop. Yet too many businesses are leaving this to chance and in many cases barely doing enough to keep up with their competition. Together with you, he seeks to understand how they truly feel and think, not just what they are prepared to say.

          From this base, he works with you to visualize the end to end experience by tracking the emotive journey of the customer and identifying opportunities to transform the experience. He guides you through a process of targeted ideation to design new, compelling experiences, including robust testing to ensure each new idea will have the desired impact. Ultimately, his goal is to help you design deliberate experiences for your customers that will create true competitive advantage.

          Event details:

          Date:  Wednesday, 11 March 2020
          Time:

          Auckland - 2:00 pm - 3:00 pm
          Sydney / Melbourne - 12:00 pm - 1:00 pm
          Brisbane - 11:00 am - 12:00 pm
          Adelaide - 11:30 am - 12:30 pm
          Hong Kong / Singapore / Perth - 9:00 am - 10:00 am

          Login Details:

          Webinar - login details to be sent to registrant closer to the webinar.

          Webinars are also recorded and sent to registrants.

          Price: ICON Member: AUD$40
          Non Member: AUD$90
          * Please note all invoices will be in AUD. 

          • 17 June 2020
          • 12:00 PM - 1:00 PM
          • Webinar details will be confirmed closer to the webinar
          Register

          Using Design Thinking to improve the client experience

          Presenter details:

          Matt Johns
          As a qualified former under cover officer, Matt has spent a long time understanding what drives human behaviour. Matt uses his unique experience in the police and as the Acting Chief Strategy Officer at Deloitte to help firms develop a deep understanding of the experience they are currently creating for their customers.

          Matt believes the experience your organisation creates for your customers is one of the most powerful competitive advantages you can develop. Yet too many businesses are leaving this to chance and in many cases barely doing enough to keep up with their competition. Together with you, he seeks to understand how they truly feel and think, not just what they are prepared to say.

          From this base, he works with you to visualize the end to end experience by tracking the emotive journey of the customer and identifying opportunities to transform the experience. He guides you through a process of targeted ideation to design new, compelling experiences, including robust testing to ensure each new idea will have the desired impact. Ultimately, his goal is to help you design deliberate experiences for your customers that will create true competitive advantage.

          Event details:

          Date:  Wednesday, 17 June 2020
          Time:

          Auckland - 2:00 pm - 3:00 pm
          Sydney / Melbourne / Brisbane - 12:00 pm - 1:00 pm
          Adelaide - 11:30 am - 12:30 pm
          Hong Kong / Singapore / Perth - 10:00 am - 11:00 am

          Login Details:

          Webinar - login details to be sent to registrant closer to the webinar

          Webinars are also recorded and sent to registrants.

          Price: ICON Member: AUD$40
          Non Member: AUD$90
          * Please note all invoices will be in AUD. 

        Past events

        11 September 2019 ICON Webinar: Client feedback – what you need to know
        28 August 2019 ICON Webinar: Using CX to improve the business
        14 August 2019 ICON Webinar: Leveraging Your Purpose at Work – How to create one and use it to your advantage
        01 August 2019 ICON SINGAPORE: “Thirsty Thursday” Drinks Event
        17 June 2019 ICON Webinar: A journey of discovery into the client experience equation
        13 June 2019 ICON XQ: Asia Conference 2019
        23 May 2019 ICON Masterclass: Professional Services Pricing (Hong Kong)
        20 May 2019 ICON Masterclass: Professional Services Pricing (Sydney)
        30 April 2019 ICON Singapore: Happiness and Resilience at Work - Leading Performance Positively
        05 December 2018 ICON Singapore: The power of process: How to improve your writing
        01 November 2018 ICON Singapore: Steering your career in a fast paced World
        18 October 2018 2018 ICON Australia & New Zealand Conference XQ Market Leadership
        18 October 2018 2018 ICON Australia & New Zealand Conference: Breakfast Event - Using AI to deliver a standout B2B Experience
        17 October 2018 ICON - Annual General Meeting 2018
        27 September 2018 ICON Singapore: Mid-Autumn Social
        17 August 2018 ICON Singapore: Driving Innovation for a Digital Future in Professional Services
        05 June 2018 ICON Singapore: How B2B Firms Can Use Social Selling to Build Relationships, Generate Leads and Grow Revenue
        31 May 2018 ICON ASIA ANNUAL CONFERENCE 2018 - RESET
        10 May 2018 ICON Singapore: Key Account Management in professional services – Practical tips on implementing and maximising client relationships in Asia
        26 April 2018 ICON Singapore in partnership with Katanya presents: the Digital Decoded Series - Unlocking the B2B Customer Journey
        13 April 2018 ICON Singapore: BritCham Event - Breakfast Club: GDPR and Why Marketers Should Make Privacy a Brand Asset
        20 March 2018 ICON Singapore: Converting Contacts into Contracts - an IWD celebration
        06 March 2018 ICON Singapore: The Legal 500 Best Practice
        06 March 2018 ICON & beaton Webinar: Innovation – what clients want from law and engineering firms
        01 March 2018 ICON 25th ANNIVERSARY CELEBRATION
        20 February 2018 ICON Singapore: 21st century leadership in a VUCA world – a world of Volatility, Uncertainty, Complexity and Ambiguity
        23 January 2018 ICON Singapore: Moving from the middle to the top
        11 December 2017 ICON study: Pursuing web performance - Complimentary session
        15 November 2017 ICON Singapore: Next Steps Session 4 - The secrets of career success
        31 October 2017 ICON Singapore: Improving Your Presentation Skills: An interactive lunch workshop with Victoria Mintey
        19 October 2017 ICON Australia & New Zealand Conference 2017
        18 October 2017 ICON - Annual General Meeting 2017
        11 October 2017 ICON Singapore: Next Step Session 3 - Managing the Client Relationship
        28 September 2017 ICON Singapore: Italian Wine & Cheese Tasting
        13 September 2017 ICON Singapore: Next Steps Session 2 - the value of a "Like" in professional services marketing
        17 August 2017 ICON Singapore: Becoming a trusted strategy advisor with Joel Barolsky
        16 August 2017 ICON Singapore: Next Step Series 2017
        16 August 2017 ICON Singapore: Next Step Session 1: If only I knew - our senior leaders provide insights on their career highlights and challenges
        20 June 2017 ICON Singapore: What next for marketers with Mumbrella’s Tim Burrowes - 20 June 2017
        15 June 2017 ICON Singapore: How professional services teams should manage in a virtual age - 15 June 2017
        30 May 2017 Singapore: Writing for Business - How to effectively reach clients in a competitive professional services market
        26 April 2017 APSMA Singapore: The Legal 500 Best Practice
        14 March 2017 APSMA Singapore: International Women’s Day event: Be Bold for Change
        25 January 2017 APSMA Singapore: LinkedIn for Professional Services
        08 December 2016 APSMA Singapore Christmas Social 2016
        23 November 2016 APSMA Singapore: Next Step - Developing your personal brand
        22 November 2016 APSMA Webinar: Client Centricity – How to Execute and Measure ROI
        17 November 2016 APSMA Singapore – Steps for successful client account management
        02 November 2016 APSMA Singapore – How to connect more effectively with buyers of professional services through online channels
        27 October 2016 Australia & New Zealand Conference 2016 - Conference and Cocktail Party
        26 October 2016 APSMA - Annual General Meeting 2016
        19 October 2016 APSMA Singapore: Next Step - Know your client
        12 October 2016 APSMA Singapore - Levelling the playing field: working with your internal clients
        29 September 2016 APSMA Singapore: WeChat Workshop - Build Your Own Campaign and Engage Stakeholders
        21 September 2016 APSMA Singapore: Next Step - The art of communication
        21 September 2016 APSMA Singapore: 2016 Next Step Program
        16 September 2016 APSMA Singapore: Breaking Down Gender Bias in Professional Services – Myths and Facts
        18 August 2016 APSMA Singapore: How to increase your productivity in professional services with Digital Decluttering
        17 August 2016 APSMA Singapore: Next Step - Marketing trends in professional services
        27 July 2016 APSMA Webinar: What drives favourability? How have General Counsel and their legal teams been evolving?
        19 July 2016 APSMA Singapore: Summer Social 2016
        23 June 2016 APSMA Singapore: How cultural intelligence can increase competitive advantage in professional services
        02 June 2016 APSMA Asia: 2016 Asia Conference - Navigate
        26 May 2016 APSMA Singapore: Business Storytelling: Make your messages stick in professional services
        05 May 2016 APSMA Singapore: Thinking like a client
        18 March 2016 APSMA Singapore: Path to Success: Making the switch: How a BD professional made partner
        15 March 2016 APSMA Masterclass: Winning work in the age of procurement
        08 December 2015 APSMA Singapore: Online Reputation: How to Manage Issues and Incidents in Social Media
        03 December 2015 APSMA Singapore: 2015 end of year celebrations!
        20 November 2015 APSMA Singapore: Career in Focus
        18 November 2015 APSMA Singapore: Next Step Program For Junior Marketers: Event management 101 - creating a successful event
        04 November 2015 APSMA Singapore: Professionalising communications in professional services firms (New Date)
        14 October 2015 APSMA Singapore: Next Step Program For Junior Marketers: Effective communications in professional services
        16 September 2015 APSMA Singapore: Next Step Program For Junior Marketers: The art of pitching
        26 August 2015 Next Step Program For Junior Marketers: Marketing and BD basics: tips for new starters in the profession
        26 August 2015 Next Step Program For Junior Marketers: Series of 4
        28 July 2015 APSMA SINGAPORE - Summer Social and Trivia night!
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