Queensland Events

Upcoming events

    • 27 November 2019
    • 12:00 PM - 1:00 PM
    • Webinar login details will be emailed to registrants
    Register

    Organisations today must constantly evolve to stay ahead. So how do we successfully embed change throughout an organisation?

    In this webinar, Angela explores the link between an organisation’s purpose, culture and reputation. Participants learn about how people experience change and what organisations can do to support their people, with a particular focus on the non-rational side of change. Angela grounds the session in the Four Rooms of Change® methodology, using real life examples to illustrate key points. Participants will walk away with a new understanding of transformational change and practical tips on how to continually evolve while embedding change in their organisations

    Presenter details:

    Angela Scaffidi
    SenateSHJ

    Angela is one of Australia’s most accomplished and experienced practitioners in organisational change, communication and facilitation. She is also an accredited user of the Four Rooms of Change®. Angela works with the methodology to help individuals, teams and organisations understand and own their change experience and take the steps required to achieve sustainable change. She has won a range of state, national and international awards for her work, including two Golden World Awards from the International Public Relations Association. Angela is a skilled facilitator and trainer. She regularly designs and facilitates programs in structured problem solving, communication and change with both public and private sector organisations.

    Event details:

    Date:  Wednesday, 27 November  2019
    Time:

    Auckland - 2:00 pm - 3:00 pm
    Sydney / Melbourne - 12:00 pm - 1 :00 pm
    Brisbane - 11:00 am - 12:00 pm
    Adelaide - 11:30 am - 12:30 pm
    Hong Kong / Singapore / Perth - 9:00 am - 10:00 am

    Login Details:

    Webinar - login details to be sent to registrant closer to the webinar.

    Please note the webinar will be recorded and sent to all registrants.

    Price: ICON Member: AUD$40
    Non Member: AUD$60
    * Please note all invoices will be in AUD. 


    • 04 December 2019
    • 5:30 PM - 8:30 PM (UTC+10:00)
    • Bellezza Espressor Bar, 12 Creek St, Brisbane City QLD 4000
    Register

    Let's celebrate the end of a fabulous year at the annual ICON Christmas party!

    This year, we're giving you the opportunity to catch up with your industry peers and bring your team together for a fun night of trivia.

    Gather a crew for a night of friendly competition at Bellezza on Creek Street. Register your team of 6-8 or just grab yourself a ticket and let us sort out the rest.

    Your ticket will include a drink on arrival, your dinner (shared platters and pizza) and trivia participation.

    We hope you can join us for a fun and fabulous night!


    Date: Wednesday, 4 December 2019
    Time:  5:30 pm - 8:30 pm
    Location:  Bellezza Espressor Bar, 12 Creek St, Brisbane City QLD 4000
    Price: ICON members: $50
    Non-members: $65


    ICON thanks event sponsors:


    • 30 January 2020
    • 5:00 PM
    • Grant Thornton, 17/383 Kent St, Sydney NSW 2000
    Register

    ICON's 2020 Annual General Meeting is being held on

    Thursday, 30 January 2020 from 5:00 PM

    at

    Grant Thornton, 17/383 Kent St, Sydney NSW 2000

    Penny Thomas, ICON President and Jessie Wu, ICON Treasurer will be presenting reports on ICON for the 2019 financial year. The audited Financial Statements will also be tabled at the meeting.

    Download the 2020 ICON Annual General Meeting Agenda.

    2020 Board Nominations

    Download the 2020 ICON Board Nomination form.

    Completed forms must be submitted to the ICON office by 5:00 PM on Tuesday, 28 January 2020.

    Attending the AGM

    Teleconference facilities will be available for those members who would like to attend but are unable to do so in person.

    For those wishing to join the AGM via teleconference please follow the instructions below:

    Teleconference dial in details:

    Participant pin: 397 139 2476

    Australia:
    Adelaide: 8124 0471
    Brisbane: 3015 0542
    Hobart: 6218 0613
    Melbourne: 8687 0559
    Perth: 9210 8613
    Sydney: 8017 6163

    China:
    Beijing: 86 10 5667 0013
    Shanghai : 86 21 2039 7087

    Hong Kong: 3018 9118

    New Zealand: 9 929 1820

    Singapore: 6823 2276

    Toll free: 1800 197 380 (Australia)
    Toll free: 0800 452 949 (New Zealand)
    Toll free: 800 930 304 (Hong Kong)
    Toll free: 800 616 3198 (Singapore)

    Operator assistance: *0

    Mute or unmute line: *6

    If you are unable to attend the meeting, but would like to vote, please submit your vote via proxy by downloading and completing this form.  Completed proxy forms must be submitted to the ICON office by 5:00 PM on Tuesday, 28 January 2020.

    Enquiries

    If you require any further details regarding the AGM please contact Michelle Prior at michelle.prior@iconapac.com or on +61 407 286 114.

    • 11 March 2020
    • 12:00 PM - 1:00 PM
    • Webinar details will be confirmed closer to the webinar
    Register

    Using the ten principles behind great customer experiences

    Presenter details:

    Matt Johns
    As a qualified former under cover officer, Matt has spent a long time understanding what drives human behaviour. Matt uses his unique experience in the police and as the Acting Chief Strategy Officer at Deloitte to help firms develop a deep understanding of the experience they are currently creating for their customers.

    Matt believes the experience your organisation creates for your customers is one of the most powerful competitive advantages you can develop. Yet too many businesses are leaving this to chance and in many cases barely doing enough to keep up with their competition. Together with you, he seeks to understand how they truly feel and think, not just what they are prepared to say.

    From this base, he works with you to visualize the end to end experience by tracking the emotive journey of the customer and identifying opportunities to transform the experience. He guides you through a process of targeted ideation to design new, compelling experiences, including robust testing to ensure each new idea will have the desired impact. Ultimately, his goal is to help you design deliberate experiences for your customers that will create true competitive advantage.

    Event details:

    Date:  Wednesday, 11 March 2020
    Time:

    Auckland - 2:00 pm - 3:00 pm
    Sydney / Melbourne - 12:00 pm - 1:00 pm
    Brisbane - 11:00 am - 12:00 pm
    Adelaide - 11:30 am - 12:30 pm
    Hong Kong / Singapore / Perth - 9:00 am - 10:00 am

    Login Details:

    Webinar - login details to be sent to registrant closer to the webinar.

    Webinars are also recorded and sent to registrants.

    Price: ICON Member: AUD$40
    Non Member: AUD$90
    * Please note all invoices will be in AUD. 

    • 17 June 2020
    • 12:00 PM - 1:00 PM
    • Webinar details will be confirmed closer to the webinar
    Register

    Using Design Thinking to improve the client experience

    Presenter details:

    Matt Johns
    As a qualified former under cover officer, Matt has spent a long time understanding what drives human behaviour. Matt uses his unique experience in the police and as the Acting Chief Strategy Officer at Deloitte to help firms develop a deep understanding of the experience they are currently creating for their customers.

    Matt believes the experience your organisation creates for your customers is one of the most powerful competitive advantages you can develop. Yet too many businesses are leaving this to chance and in many cases barely doing enough to keep up with their competition. Together with you, he seeks to understand how they truly feel and think, not just what they are prepared to say.

    From this base, he works with you to visualize the end to end experience by tracking the emotive journey of the customer and identifying opportunities to transform the experience. He guides you through a process of targeted ideation to design new, compelling experiences, including robust testing to ensure each new idea will have the desired impact. Ultimately, his goal is to help you design deliberate experiences for your customers that will create true competitive advantage.

    Event details:

    Date:  Wednesday, 17 June 2020
    Time:

    Auckland - 2:00 pm - 3:00 pm
    Sydney / Melbourne / Brisbane - 12:00 pm - 1:00 pm
    Adelaide - 11:30 am - 12:30 pm
    Hong Kong / Singapore / Perth - 10:00 am - 11:00 am

    Login Details:

    Webinar - login details to be sent to registrant closer to the webinar

    Webinars are also recorded and sent to registrants.

    Price: ICON Member: AUD$40
    Non Member: AUD$90
    * Please note all invoices will be in AUD. 

Past events

13 November 2019 ICON Webinar: Unlocking value through engaging internal communication
31 October 2019 ICON QLD Next Step: Moving from Implementer to Influencer
30 October 2019 ICON Webinar: How to qualitatively understand your clients
23 October 2019 ICON Webinar: Your Leadership Future Starts Now
16 October 2019 ICON Brisbane Forum: Mastering CX
10 October 2019 ICON Webinar: Practical social media – a simple three step method
19 September 2019 ICON QLD 'Thirsty Thursday' Networking Event
11 September 2019 ICON Webinar: Client feedback – what you need to know
29 August 2019 ICON QLD: Nurture new business through social selling and digital marketing
28 August 2019 ICON Webinar: Using CX to improve the business
14 August 2019 ICON Webinar: Leveraging Your Purpose at Work – How to create one and use it to your advantage
31 July 2019 ICON QLD: Price Strategy Roundtable Lunch with Tim Corcoran - Limited Seats
18 July 2019 ICON QLD: "Thirsty Thursday" Speed Networking Event
17 June 2019 ICON Webinar: A journey of discovery into the client experience equation
23 May 2019 ICON Masterclass: Professional Services Pricing (Hong Kong)
20 May 2019 ICON Masterclass: Professional Services Pricing (Sydney)
10 May 2019 ICON QLD: The New Wave of Social Media: Insights from Social Media Marketing World
02 May 2019 ICON QLD: ‘Thirsty Thursday’ Speed Networking Event
21 March 2019 ICON QLD: B2B Growth Hacks from Startups & Side Hustles
26 February 2019 ICON Digital Decoded: Rethinking your digital marketing roadmap
05 December 2018 ICON QLD: CHRISTMAS TRIVIA NIGHT!
20 November 2018 ICON Digital Decoded: What’s your opportunity appetite?
12 November 2018 ICON QLD: Why data unites marketers and fee earners
18 October 2018 2018 ICON Australia & New Zealand Conference XQ Market Leadership
18 October 2018 2018 ICON Australia & New Zealand Conference: Breakfast Event - Using AI to deliver a standout B2B Experience
17 October 2018 ICON - Annual General Meeting 2018
22 August 2018 ICON QLD in partnership with Katanya presents: the Digital Decoded Series - Enhancing the customer experience through digital advancements
01 August 2018 ICON QLD: Sponsorships and Partnerships – What’s In It For You?
28 June 2018 ICON QLD: How to Use Client Experience and Empathy Mapping to Boost Client Insights
05 June 2018 ICON QLD in partnership with Katanya presents: the Digital Decoded Series - Masterclass in video production skills
02 May 2018 ICON QLD: “Self-promotion is not a dirty word” - Getting the right attention to progress your career
06 March 2018 ICON & beaton Webinar: Innovation – what clients want from law and engineering firms
01 March 2018 ICON 25th ANNIVERSARY CELEBRATION
11 December 2017 ICON study: Pursuing web performance - Complimentary session
07 December 2017 ICON QLD: Kick off the festive season at the annual ICON CHRISTMAS PARTY!
30 November 2017 ICON QLD: Next Steps - Silence is not always a virtue – how to get your good ideas heard
19 October 2017 ICON Australia & New Zealand Conference 2017
18 October 2017 ICON - Annual General Meeting 2017
10 October 2017 ICON QLD: The Future of Business
03 October 2017 ICON QLD: Tech Tools of the Trade
28 September 2017 ICON QLD: Next Step Session 3 - Sharpen your everyday business writing
20 September 2017 ICON QLD: Creativity, and how to do it!
12 September 2017 ICON QLD: Pumping up profit – how marketers can think & act like a CEO
31 August 2017 ICON QLD: Next Step Session 2 – Creating a career development action plan
17 August 2017 ICON QLD: The Art of Storytelling
26 July 2017 ICON QLD: Driving & Sustaining Key Account Management
30 May 2017 APSMA QLD: Learn to Make Your Own Video
14 March 2017 ICON QLD: Next Step Program 2017
14 March 2017 APSMA QLD: Next Step 1: Speed Mentoring
28 February 2017 APSMA QLD: Rethinking Your 2017 Digital Strategy
07 December 2016 APSMA Qld: Christmas Party - Celebrate The End of Another Busy Year
07 December 2016 APSMA Qld: Leveraging client insights
22 November 2016 APSMA Webinar: Client Centricity – How to Execute and Measure ROI
15 November 2016 APSMA QLD: Social Media – Finding Value in the Hype
27 October 2016 Australia & New Zealand Conference 2016 - Conference and Cocktail Party
26 October 2016 APSMA - Annual General Meeting 2016
19 October 2016 APSMA QLD: Next Step 4 - Leadership discussion: earning a seat at the table
12 October 2016 APSMA QLD: Shifting the Focus - Marketing ideas for Associates, Seniors and Managers
07 September 2016 APSMA QLD: Next Step 3 - Find your networking groove
27 July 2016 APSMA Webinar: What drives favourability? How have General Counsel and their legal teams been evolving?
30 June 2016 APSMA Qld: Digital Stream – Disrupt to survive. Innovate to thrive
23 June 2016 APSMA Qld Next Step: What does it take to be a person of influence
02 June 2016 APSMA Asia: 2016 Asia Conference - Navigate
27 April 2016 APSMA Qld: Digital Stream - Content Chaos, are you ready to disrupt?
21 April 2016 APSMA Qld: Next Step 1 Building resilience in times of change
21 April 2016 APSMA QLD: Next Step Program 2016
15 March 2016 APSMA Masterclass: Winning work in the age of procurement
09 December 2015 APSMA Qld: Kick off the festive season at the APSMA Christmas Party!
25 November 2015 APSMA Qld - Technical Toolkit Series: What winners do differently
28 October 2015 APSMA Qld: Next Steps - Project Management in Marketing
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