New South Wales Events

Upcoming events

    • 26 November 2019
    • 12:00 PM
    • Grant Thornton, 17/383 Kent St, Sydney NSW 2000, Australia
    Register

    Notice is hereby given of an Extraordinary General Meeting

    to be held on


    Tuesday, 26 November 2019 from 12:00 noon

    at

    Grant Thornton, 17/383 Kent St, Sydney NSW 2000, Australia

    The meeting agenda is attached. 

    Teleconference facilities will be available for those members who would like to attend but are unable to do so in person.

    For those wishing to join the AGM via teleconference please follow the instructions below:

    Teleconference dial in details:

    Participant pin: 397 139 2476

    Australia:
    Adelaide: 8124 0471
    Brisbane: 3015 0542
    Hobart: 6218 0613
    Melbourne: 8687 0559
    Perth: 9210 8613
    Sydney: 8017 6163

    China:
    Beijing: 86 10 5667 0013
    Shanghai : 86 21 2039 7087

    Hong Kong: 3018 9118

    New Zealand: 9 929 1820

    Singapore: 6823 2276

    Toll free: 1800 197 380 (Australia)
    Toll free: 0800 452 949 (New Zealand)
    Toll free: 800 930 304 (Hong Kong)
    Toll free: 800 616 3198 (Singapore)

    Operator assistance: *0

    Mute or unmute line: *6

    If you are unable to attend the meeting, but would like to vote, please submit your vote via proxy by clicking here. Completed proxy forms must be submitted to the ICON office by 5:00 PM on Monday,  25 November 2019.

    Enquiries

    If you require any further details regarding the AGM please contact Michelle Prior at michelle.prior@iconapac.com or on +61 407 286 114.

    • 27 November 2019
    • 12:00 PM - 1:00 PM
    • Webinar login details will be emailed to registrants
    Register

    Organisations today must constantly evolve to stay ahead. So how do we successfully embed change throughout an organisation?

    In this webinar, Angela explores the link between an organisation’s purpose, culture and reputation. Participants learn about how people experience change and what organisations can do to support their people, with a particular focus on the non-rational side of change. Angela grounds the session in the Four Rooms of Change® methodology, using real life examples to illustrate key points. Participants will walk away with a new understanding of transformational change and practical tips on how to continually evolve while embedding change in their organisations

    Presenter details:

    Angela Scaffidi
    SenateSHJ

    Angela is one of Australia’s most accomplished and experienced practitioners in organisational change, communication and facilitation. She is also an accredited user of the Four Rooms of Change®. Angela works with the methodology to help individuals, teams and organisations understand and own their change experience and take the steps required to achieve sustainable change. She has won a range of state, national and international awards for her work, including two Golden World Awards from the International Public Relations Association. Angela is a skilled facilitator and trainer. She regularly designs and facilitates programs in structured problem solving, communication and change with both public and private sector organisations.

    Event details:

    Date:  Wednesday, 27 November  2019
    Time:

    Auckland - 2:00 pm - 3:00 pm
    Sydney / Melbourne - 12:00 pm - 1 :00 pm
    Brisbane - 11:00 am - 12:00 pm
    Adelaide - 11:30 am - 12:30 pm
    Hong Kong / Singapore / Perth - 9:00 am - 10:00 am

    Login Details:

    Webinar - login details to be sent to registrant closer to the webinar.

    Please note the webinar will be recorded and sent to all registrants.

    Price: ICON Member: AUD$40
    Non Member: AUD$60
    * Please note all invoices will be in AUD. 


    • 15 January 2020
    • 5:00 PM
    • Grant Thornton, 17/383 Kent St, Sydney NSW 2000
    Register

    ICON's 2020 Annual General Meeting is being held on

    Wednesday, 15 January 2020 from 5:00 PM

    at

    Grant Thornton, 17/383 Kent St, Sydney NSW 2000

    Penny Thomas, ICON President and Jessie Wu, ICON Treasurer will be presenting reports on ICON for the 2019 financial year. The audited Financial Statements will also be tabled at the meeting.

    Download the 2020 ICON Annual General Meeting Agenda.

    2020 Board Nominations

    Download the 2020 ICON Board Nomination form.

    Completed forms must be submitted to the ICON office by 5:00 PM on Tuesday, 28 January 2020.

    Attending the AGM

    Teleconference facilities will be available for those members who would like to attend but are unable to do so in person.

    For those wishing to join the AGM via teleconference please follow the instructions below:

    Teleconference dial in details:

    Participant pin: 397 139 2476

    Australia:
    Adelaide: 8124 0471
    Brisbane: 3015 0542
    Hobart: 6218 0613
    Melbourne: 8687 0559
    Perth: 9210 8613
    Sydney: 8017 6163

    China:
    Beijing: 86 10 5667 0013
    Shanghai : 86 21 2039 7087

    Hong Kong: 3018 9118

    New Zealand: 9 929 1820

    Singapore: 6823 2276

    Toll free: 1800 197 380 (Australia)
    Toll free: 0800 452 949 (New Zealand)
    Toll free: 800 930 304 (Hong Kong)
    Toll free: 800 616 3198 (Singapore)

    Operator assistance: *0

    Mute or unmute line: *6

    If you are unable to attend the meeting, but would like to vote, please submit your vote via proxy by downloading and completing this form.  Completed proxy forms must be submitted to the ICON office by 5:00 PM on Tuesday, 28 January 2020.

    Enquiries

    If you require any further details regarding the AGM please contact Michelle Prior at michelle.prior@iconapac.com or on +61 407 286 114.

    • 11 March 2020
    • 12:00 PM - 1:00 PM
    • Webinar details will be confirmed closer to the webinar
    Register

    Using the ten principles behind great customer experiences

    Presenter details:

    Matt Johns
    As a qualified former under cover officer, Matt has spent a long time understanding what drives human behaviour. Matt uses his unique experience in the police and as the Acting Chief Strategy Officer at Deloitte to help firms develop a deep understanding of the experience they are currently creating for their customers.

    Matt believes the experience your organisation creates for your customers is one of the most powerful competitive advantages you can develop. Yet too many businesses are leaving this to chance and in many cases barely doing enough to keep up with their competition. Together with you, he seeks to understand how they truly feel and think, not just what they are prepared to say.

    From this base, he works with you to visualize the end to end experience by tracking the emotive journey of the customer and identifying opportunities to transform the experience. He guides you through a process of targeted ideation to design new, compelling experiences, including robust testing to ensure each new idea will have the desired impact. Ultimately, his goal is to help you design deliberate experiences for your customers that will create true competitive advantage.

    Event details:

    Date:  Wednesday, 11 March 2020
    Time:

    Auckland - 2:00 pm - 3:00 pm
    Sydney / Melbourne - 12:00 pm - 1:00 pm
    Brisbane - 11:00 am - 12:00 pm
    Adelaide - 11:30 am - 12:30 pm
    Hong Kong / Singapore / Perth - 9:00 am - 10:00 am

    Login Details:

    Webinar - login details to be sent to registrant closer to the webinar.

    Webinars are also recorded and sent to registrants.

    Price: ICON Member: AUD$40
    Non Member: AUD$90
    * Please note all invoices will be in AUD. 

    • 17 June 2020
    • 12:00 PM - 1:00 PM
    • Webinar details will be confirmed closer to the webinar
    Register

    Using Design Thinking to improve the client experience

    Presenter details:

    Matt Johns
    As a qualified former under cover officer, Matt has spent a long time understanding what drives human behaviour. Matt uses his unique experience in the police and as the Acting Chief Strategy Officer at Deloitte to help firms develop a deep understanding of the experience they are currently creating for their customers.

    Matt believes the experience your organisation creates for your customers is one of the most powerful competitive advantages you can develop. Yet too many businesses are leaving this to chance and in many cases barely doing enough to keep up with their competition. Together with you, he seeks to understand how they truly feel and think, not just what they are prepared to say.

    From this base, he works with you to visualize the end to end experience by tracking the emotive journey of the customer and identifying opportunities to transform the experience. He guides you through a process of targeted ideation to design new, compelling experiences, including robust testing to ensure each new idea will have the desired impact. Ultimately, his goal is to help you design deliberate experiences for your customers that will create true competitive advantage.

    Event details:

    Date:  Wednesday, 17 June 2020
    Time:

    Auckland - 2:00 pm - 3:00 pm
    Sydney / Melbourne / Brisbane - 12:00 pm - 1:00 pm
    Adelaide - 11:30 am - 12:30 pm
    Hong Kong / Singapore / Perth - 10:00 am - 11:00 am

    Login Details:

    Webinar - login details to be sent to registrant closer to the webinar

    Webinars are also recorded and sent to registrants.

    Price: ICON Member: AUD$40
    Non Member: AUD$90
    * Please note all invoices will be in AUD. 

Past events

14 November 2019 ICON NSW: come join us at the annual ICON Christmas party
13 November 2019 ICON Webinar: Unlocking value through engaging internal communication
30 October 2019 ICON Webinar: How to qualitatively understand your clients
23 October 2019 ICON Webinar: Your Leadership Future Starts Now
10 October 2019 ICON Webinar: Practical social media – a simple three step method
01 October 2019 ICON NSW: How driving digital transformation is like a marathon - not a sprint!
19 September 2019 ICON NSW: The ABCs of Account Based Marketing
11 September 2019 ICON Webinar: Client feedback – what you need to know
28 August 2019 ICON Webinar: Using CX to improve the business
14 August 2019 ICON Webinar: Leveraging Your Purpose at Work – How to create one and use it to your advantage
20 June 2019 ICON NSW: Impact Matters - How do you gain the competitive edge in your next Presentation?
17 June 2019 ICON Webinar: A journey of discovery into the client experience equation
30 May 2019 ICON NSW: Next Step Session 5 - Lessons in How to Build Resilience
23 May 2019 ICON Masterclass: Professional Services Pricing (Hong Kong)
20 May 2019 ICON Masterclass: Professional Services Pricing (Sydney)
04 April 2019 SOLD OUT! ICON Digital Decoded: Masterclass in video production skills
29 November 2018 ICON NSW: The power of process: How to improve your writing
27 November 2018 ICON NSW: MASTERCLASS – Success in business has nothing to do with what you sell… it’s about the story you tell
18 October 2018 2018 ICON Australia & New Zealand Conference XQ Market Leadership
18 October 2018 2018 ICON Australia & New Zealand Conference: Breakfast Event - Using AI to deliver a standout B2B Experience
17 October 2018 ICON - Annual General Meeting 2018
22 August 2018 ICON NSW: 2018 Next Step Session 4 – Communicating value and effective storytelling
10 July 2018 ICON NSW: 2018 Next Step Session 3 – Presenting with impact
30 May 2018 ICON NSW: 2018 Next Step Session 2 – Tips and tricks for giving and receiving feedback
12 April 2018 ICON NSW Next Step session 1: Career By Design - your future is up to you
12 April 2018 ICON NSW: 2018 Next Step Program
06 March 2018 ICON & beaton Webinar: Innovation – what clients want from law and engineering firms
01 March 2018 ICON 25th ANNIVERSARY CELEBRATION
11 December 2017 ICON study: Pursuing web performance - Complimentary session
19 October 2017 ICON Australia & New Zealand Conference 2017
18 October 2017 ICON - Annual General Meeting 2017
28 September 2017 ICON NSW: Account-Based Marketing: Why is it getting so much oxygen?
22 September 2017 ICON NSW: Next Step Session 4 – The Power of Human Connection to create Resilience
06 September 2017 ICON NSW: Clients are talking… but are they being heard (and are we really listening)?
01 September 2017 ICON NSW: Digital Dimensions: Hello… is it me you’re looking for?
31 August 2017 ICON NSW: CONNECT Networking Lunch 4 - Advisers/Executives CONNECT
08 August 2017 ICON NSW: Shifting the focus – Marketing ideas for Associates, Seniors and Managers
13 July 2017 ICON NSW: Next Step Session 3: Design thinking – making sense of the hype (interactive session)
01 July 2017 ICON NSW 2017 Mentoring Program
02 June 2017 ICON NSW: CONNECT Lunch 2 - Client Relationship Managers
18 May 2017 APSMA NSW: CONNECT Lunch 1- Event Organisers and Event Marketers
18 May 2017 APSMA NSW: Next Step Session 2 - Building and Enhancing your Personal Brand: Ask the Panel!
05 May 2017 APSMA NSW Digital Dimensions: The War of Attention – How to Capture your Audience with Inbound Marketing
06 April 2017 APSMA NSW: #BeBoldForChange – Continuing the Conversation
04 April 2017 APSMA Masterclass: Successful Premium Pricing
28 March 2017 APSMA NSW: Next Step session 1 - Trend alert: Breaking down the professional services buzzwords
28 March 2017 APSMA NSW: 2017 Next Step Program
08 December 2016 APSMA NSW: Christmas Party 2016
22 November 2016 APSMA Webinar: Client Centricity – How to Execute and Measure ROI
27 October 2016 Australia & New Zealand Conference 2016 - Conference and Cocktail Party
26 October 2016 APSMA - Annual General Meeting 2016
19 October 2016 APSMA NSW: Next Step - Presenting with impact
12 September 2016 APSMA NSW Next Step: Writing to win!
31 August 2016 APSMA NSW Next Step: Networking Your Way from Now to WOW!
05 August 2016 APSMA NSW Next Step: Increasing your impact – techniques for influencing senior people
05 August 2016 APSMA NSW: 2016 Next Step Program
27 July 2016 APSMA Webinar: What drives favourability? How have General Counsel and their legal teams been evolving?
20 July 2016 APSMA 1 Day Masterclass: Storytelling for Leaders
02 June 2016 APSMA Asia: 2016 Asia Conference - Navigate
26 May 2016 APSMA NSW - Autumn drinks - Come and have 'chips and a chat'
13 May 2016 APSMA NSW: The Legal 500
15 March 2016 APSMA Masterclass: Winning work in the age of procurement
26 November 2015 APSMA NSW: The future of video for professional services
19 November 2015 APSMA NSW: Leveraging LinkedIn
28 October 2015 APSMA NSW: The value of your firm’s value proposition
22 October 2015 Australia & New Zealand Conference 2015 - Conference and Cocktail Party
14 October 2015 APSMA NSW: Shifting the Focus: Marketing ideas for Associates, Seniors and Managers
29 September 2015 APSMA NSW – Digital automation for professional services marketing
16 September 2015 APSMA QLD - Technical Toolkit Series: Search engine optimisation, something everyone owns
27 August 2015 Postponed: APSMA NSW - Thirsty Thursday Reconnect with your colleagues!
18 August 2015 APSMA VIC - Short Black series Dîner en Blanc: Building an event from the ground up
06 August 2015 APSMA QLD - The good, the bad, and the ugly: Navigating corporate politics
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