New South Wales Events

Upcoming events

    • 01 October 2019
    • 12:30 PM - 2:00 PM
    • Level 17, 383 Kent St, Sydney NSW 2000
    Register

    Successfully driving technological transformation in a large organisation is often a multi-year journey that requires resilience, dedication to strategy and a long-term focus, similar to the mindset that is required to run a marathon. In this case study session, Ben will share the journey Grant Thornton Australia has been on over the past four years to transform the firm’s approach to sales and marketing by implementing a CRM, integrating a marketing automation platform and building out a successful mar-tech framework to try and change how the firm thinks about selling. Woven throughout is Ben’s personal story of running an ultramarathon and the learnings that can be applied from having a marathon mindset and applying that to driving change in a traditional industry.

    Presenter Details:

    Ben Scott leads the digital marketing team at Grant Thornton Australia and loves the challenge of being a marketer in service industries. For the past 12 years, Ben has worked across accounting, law, insurance and engineering on a wide range of digital marketing projects. Ben takes great pleasure in helping companies with more complex marketing funnels use digital channels to achieve their business strategies.


    Event details:

    Date: Tuesday, 1 October 2019
    Time:  12:30 pm - 2:00 pm
    Location:  Level 17, 383 Kent St, Sydney NSW 2000
    Price: ICON members: $70.00
    Non-members: $140.00

    ICON thanks event sponsors:



    • 10 October 2019
    • 12:00 PM - 1:00 PM
    • Webinar details will be confirmed closer to the webinar
    Register

    Ryan Shelley will be taking a deep dive into social media and how it can be wielded effectively and practically for marketing strategies of any firm size.

    He will start by having a look at the current state of social media in Australia and will finish by sharing an extremely practical 3 step plan that any firm can use to be successful on social media.

    Ryan will offer the tools and strategies to manage a social media campaign so you can take control of the social media narrative for your firm.

      Presenter details:

      Ryan Shelley

      Ryan Shelley is the Managing Director of Pepper IT, a full service digital and social media agency with a growing reputation as the leading agency for leveraging digital media for professional services firms.

      Regarded as a social media expert, Ryan is regularly called upon to give expert advice, recommendations and presentations on all things Digital Marketing. He has recently been called upon to provide expert commentary to the likes of ABC, Channel 7, SBS, News.com.au and Pacific Magazines publications as well as numerous industry publications and national and local newspapers.

      Graduating from the University of Sydney, Ryan has an Engineering Degree specialising in Electronic Commerce. This fundamental knowledge of the technical, combined with the practical application of Digital Marketing, makes Ryan’s full spectrum approach unique.

      With close to twenty years’ experience working in boutique and consulting roles for some of the nation’s largest professional service organisations - from law, real estate, property and private equity to the NASDAQ stock exchange, Ryan enjoys the diversity and complexity of the technical side, while working with his clients to enhance and leverage their online presences.


      Event details:

      Date:  Thursday, 10 October 2019
      Time:

      Auckland - 2:00 pm - 3:00 pm
      Sydney / Melbourne - 
      12:00 pm - 1 :00 pm
      Brisbane - 11:00 am - 12:00 pm
      Adelaide - 11:30 am - 12:30 pm
      Hong Kong / Singapore / Perth - 9:00 am - 10:00 am

      Login Details:

      Webinar - login details to be sent to registrant closer to the webinar.

      Please note the webinar will be recorded and sent to all registrants.

      Price: ICON Member: AUD$40
      Non Member: AUD$60
      * Please note all invoices will be in AUD. 


      ICON thanks webinar sponsor:


      • 23 October 2019
      • 12:00 PM - 1:00 PM
      • Webinar details will be confirmed closer to the webinar
      Register
      Topic TBA

        Presenter details:

        Katie Rosser
        Seldon Rosser

        Katie is the director and co-founder of Seldon Rosser, a recruitment business working with the best services businesses in the Asia-Pacific region. Katie trained as a lawyer in the UK, but when she moved to Australia in 2006 she realised she wanted to put her people skills to good use, which led to a career in recruitment. 

        Katie enjoys supporting people through the life changes a career move can bring, with an open, honest, empathetic and supportive approach.


        Event details:

        Date:  Wednesday, 23 October 2019
        Time:

        Auckland - 2:00 pm - 3:00 pm
        Sydney / Melbourne - 
        12:00 pm - 1 :00 pm
        Brisbane - 11:00 am - 12:00 pm
        Adelaide - 11:30 am - 12:30 pm
        Hong Kong / Singapore / Perth - 9:00 am - 10:00 am

        Login Details:

        Webinar - login details to be sent to registrant closer to the webinar.

        Please note the webinar will be recorded and sent to all registrants.

        Price: ICON Member: AUD$40
        Non Member: AUD$60
        * Please note all invoices will be in AUD. 
        • 30 October 2019
        • 12:00 PM - 1:00 PM
        • Webinar details will be confirmed closer to the webinar
        Register

        How to qualitatively understand your clients

        Presenter details:

        Matt Johns
        As a qualified former under cover officer, Matt has spent a long time understanding what drives human behaviour. Matt uses his unique experience in the police and as the Acting Chief Strategy Officer at Deloitte to help firms develop a deep understanding of the experience they are currently creating for their customers.

        Matt believes the experience your organisation creates for your customers is one of the most powerful competitive advantages you can develop. Yet too many businesses are leaving this to chance and in many cases barely doing enough to keep up with their competition. Together with you, he seeks to understand how they truly feel and think, not just what they are prepared to say.

        From this base, he works with you to visualize the end to end experience by tracking the emotive journey of the customer and identifying opportunities to transform the experience. He guides you through a process of targeted ideation to design new, compelling experiences, including robust testing to ensure each new idea will have the desired impact. Ultimately, his goal is to help you design deliberate experiences for your customers that will create true competitive advantage.

        Event details:

        Date:  Wednesday, 30 October 2019
        Time:

        Auckland - 2:00 pm - 3:00 pm
        Sydney / Melbourne - 12:00 pm - 1:00 pm
        Brisbane - 11:00 am - 12:00 pm
        Adelaide - 11:30 am - 12:30 pm
        Hong Kong / Singapore / Perth - 9:00 am - 10:00 am

        Login Details:

        Webinar - login details to be sent to registrant closer to the webinar

        All webinars are recorded and sent to registrants.

        Price: ICON Member: AUD$40
        Non Member: AUD$60
        * Please note all invoices will be in AUD. 
        • 13 November 2019
        • 12:00 PM - 1:00 PM
        • Webinar details will be confirmed closer to the webinar
        Register
        Internal Communications – attaining engagement with your messaging

          Presenter details:

          Amy McNaughton
          Director
          VivEm Communications Pty Ltd

          A communication and corporate affairs specialist with close to two decades of demonstrated success, I support organisations to achieve their goals and maintain their social licence to operate. I do so by sharing what’s important with the people who matter to positively impact levels of trust and advocacy. From employees and customers, to intermediaries such as journalists and other influencers who impact how key stakeholders think, feel and act – I have the capability and experience to support. 


          Event details:

          Date:  Wednesday, 13 November 2019
          Time:

          Auckland - 2:00 pm - 3:00 pm
          Sydney / Melbourne - 12:00 pm - 1:00 pm
          Brisbane - 11:00 am - 12:00 pm
          Adelaide - 11:30 am - 12:30 pm
          Hong Kong / Singapore / Perth - 9:00 am - 10:00 am

          Login Details:

          Webinar - login details to be sent to registrant closer to the webinar

          All webinars are recorded and sent to registrants.

          Price: ICON Member: AUD$40
          Non Member: AUD$60
          * Please note all invoices will be in AUD. 
          • 11 March 2020
          • 12:00 PM - 1:00 PM
          • Webinar details will be confirmed closer to the webinar
          Register

          Using the ten principles behind great customer experiences

          Presenter details:

          Matt Johns
          As a qualified former under cover officer, Matt has spent a long time understanding what drives human behaviour. Matt uses his unique experience in the police and as the Acting Chief Strategy Officer at Deloitte to help firms develop a deep understanding of the experience they are currently creating for their customers.

          Matt believes the experience your organisation creates for your customers is one of the most powerful competitive advantages you can develop. Yet too many businesses are leaving this to chance and in many cases barely doing enough to keep up with their competition. Together with you, he seeks to understand how they truly feel and think, not just what they are prepared to say.

          From this base, he works with you to visualize the end to end experience by tracking the emotive journey of the customer and identifying opportunities to transform the experience. He guides you through a process of targeted ideation to design new, compelling experiences, including robust testing to ensure each new idea will have the desired impact. Ultimately, his goal is to help you design deliberate experiences for your customers that will create true competitive advantage.

          Event details:

          Date:  Wednesday, 11 March 2020
          Time:

          Auckland - 2:00 pm - 3:00 pm
          Sydney / Melbourne - 12:00 pm - 1:00 pm
          Brisbane - 11:00 am - 12:00 pm
          Adelaide - 11:30 am - 12:30 pm
          Hong Kong / Singapore / Perth - 9:00 am - 10:00 am

          Login Details:

          Webinar - login details to be sent to registrant closer to the webinar.

          Webinars are also recorded and sent to registrants.

          Price: ICON Member: AUD$40
          Non Member: AUD$90
          * Please note all invoices will be in AUD. 

          • 17 June 2020
          • 12:00 PM - 1:00 PM
          • Webinar details will be confirmed closer to the webinar
          Register

          Using Design Thinking to improve the client experience

          Presenter details:

          Matt Johns
          As a qualified former under cover officer, Matt has spent a long time understanding what drives human behaviour. Matt uses his unique experience in the police and as the Acting Chief Strategy Officer at Deloitte to help firms develop a deep understanding of the experience they are currently creating for their customers.

          Matt believes the experience your organisation creates for your customers is one of the most powerful competitive advantages you can develop. Yet too many businesses are leaving this to chance and in many cases barely doing enough to keep up with their competition. Together with you, he seeks to understand how they truly feel and think, not just what they are prepared to say.

          From this base, he works with you to visualize the end to end experience by tracking the emotive journey of the customer and identifying opportunities to transform the experience. He guides you through a process of targeted ideation to design new, compelling experiences, including robust testing to ensure each new idea will have the desired impact. Ultimately, his goal is to help you design deliberate experiences for your customers that will create true competitive advantage.

          Event details:

          Date:  Wednesday, 17 June 2020
          Time:

          Auckland - 2:00 pm - 3:00 pm
          Sydney / Melbourne / Brisbane - 12:00 pm - 1:00 pm
          Adelaide - 11:30 am - 12:30 pm
          Hong Kong / Singapore / Perth - 10:00 am - 11:00 am

          Login Details:

          Webinar - login details to be sent to registrant closer to the webinar

          Webinars are also recorded and sent to registrants.

          Price: ICON Member: AUD$40
          Non Member: AUD$90
          * Please note all invoices will be in AUD. 

        Past events

        19 September 2019 ICON NSW: The ABCs of Account Based Marketing
        11 September 2019 ICON Webinar: Client feedback – what you need to know
        28 August 2019 ICON Webinar: Using CX to improve the business
        14 August 2019 ICON Webinar: Leveraging Your Purpose at Work – How to create one and use it to your advantage
        20 June 2019 ICON NSW: Impact Matters - How do you gain the competitive edge in your next Presentation?
        17 June 2019 ICON Webinar: A journey of discovery into the client experience equation
        30 May 2019 ICON NSW: Next Step Session 5 - Lessons in How to Build Resilience
        23 May 2019 ICON Masterclass: Professional Services Pricing (Hong Kong)
        20 May 2019 ICON Masterclass: Professional Services Pricing (Sydney)
        04 April 2019 SOLD OUT! ICON Digital Decoded: Masterclass in video production skills
        29 November 2018 ICON NSW: The power of process: How to improve your writing
        27 November 2018 ICON NSW: MASTERCLASS – Success in business has nothing to do with what you sell… it’s about the story you tell
        18 October 2018 2018 ICON Australia & New Zealand Conference XQ Market Leadership
        18 October 2018 2018 ICON Australia & New Zealand Conference: Breakfast Event - Using AI to deliver a standout B2B Experience
        17 October 2018 ICON - Annual General Meeting 2018
        22 August 2018 ICON NSW: 2018 Next Step Session 4 – Communicating value and effective storytelling
        10 July 2018 ICON NSW: 2018 Next Step Session 3 – Presenting with impact
        30 May 2018 ICON NSW: 2018 Next Step Session 2 – Tips and tricks for giving and receiving feedback
        12 April 2018 ICON NSW Next Step session 1: Career By Design - your future is up to you
        12 April 2018 ICON NSW: 2018 Next Step Program
        06 March 2018 ICON & beaton Webinar: Innovation – what clients want from law and engineering firms
        01 March 2018 ICON 25th ANNIVERSARY CELEBRATION
        11 December 2017 ICON study: Pursuing web performance - Complimentary session
        19 October 2017 ICON Australia & New Zealand Conference 2017
        18 October 2017 ICON - Annual General Meeting 2017
        28 September 2017 ICON NSW: Account-Based Marketing: Why is it getting so much oxygen?
        22 September 2017 ICON NSW: Next Step Session 4 – The Power of Human Connection to create Resilience
        06 September 2017 ICON NSW: Clients are talking… but are they being heard (and are we really listening)?
        01 September 2017 ICON NSW: Digital Dimensions: Hello… is it me you’re looking for?
        31 August 2017 ICON NSW: CONNECT Networking Lunch 4 - Advisers/Executives CONNECT
        08 August 2017 ICON NSW: Shifting the focus – Marketing ideas for Associates, Seniors and Managers
        13 July 2017 ICON NSW: Next Step Session 3: Design thinking – making sense of the hype (interactive session)
        01 July 2017 ICON NSW 2017 Mentoring Program
        02 June 2017 ICON NSW: CONNECT Lunch 2 - Client Relationship Managers
        18 May 2017 APSMA NSW: CONNECT Lunch 1- Event Organisers and Event Marketers
        18 May 2017 APSMA NSW: Next Step Session 2 - Building and Enhancing your Personal Brand: Ask the Panel!
        05 May 2017 APSMA NSW Digital Dimensions: The War of Attention – How to Capture your Audience with Inbound Marketing
        06 April 2017 APSMA NSW: #BeBoldForChange – Continuing the Conversation
        04 April 2017 APSMA Masterclass: Successful Premium Pricing
        28 March 2017 APSMA NSW: Next Step session 1 - Trend alert: Breaking down the professional services buzzwords
        28 March 2017 APSMA NSW: 2017 Next Step Program
        08 December 2016 APSMA NSW: Christmas Party 2016
        22 November 2016 APSMA Webinar: Client Centricity – How to Execute and Measure ROI
        27 October 2016 Australia & New Zealand Conference 2016 - Conference and Cocktail Party
        26 October 2016 APSMA - Annual General Meeting 2016
        19 October 2016 APSMA NSW: Next Step - Presenting with impact
        12 September 2016 APSMA NSW Next Step: Writing to win!
        31 August 2016 APSMA NSW Next Step: Networking Your Way from Now to WOW!
        05 August 2016 APSMA NSW Next Step: Increasing your impact – techniques for influencing senior people
        05 August 2016 APSMA NSW: 2016 Next Step Program
        27 July 2016 APSMA Webinar: What drives favourability? How have General Counsel and their legal teams been evolving?
        20 July 2016 APSMA 1 Day Masterclass: Storytelling for Leaders
        02 June 2016 APSMA Asia: 2016 Asia Conference - Navigate
        26 May 2016 APSMA NSW - Autumn drinks - Come and have 'chips and a chat'
        13 May 2016 APSMA NSW: The Legal 500
        15 March 2016 APSMA Masterclass: Winning work in the age of procurement
        26 November 2015 APSMA NSW: The future of video for professional services
        19 November 2015 APSMA NSW: Leveraging LinkedIn
        28 October 2015 APSMA NSW: The value of your firm’s value proposition
        22 October 2015 Australia & New Zealand Conference 2015 - Conference and Cocktail Party
        14 October 2015 APSMA NSW: Shifting the Focus: Marketing ideas for Associates, Seniors and Managers
        29 September 2015 APSMA NSW – Digital automation for professional services marketing
        16 September 2015 APSMA QLD - Technical Toolkit Series: Search engine optimisation, something everyone owns
        27 August 2015 Postponed: APSMA NSW - Thirsty Thursday Reconnect with your colleagues!
        18 August 2015 APSMA VIC - Short Black series Dîner en Blanc: Building an event from the ground up
        06 August 2015 APSMA QLD - The good, the bad, and the ugly: Navigating corporate politics
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