Greater China Events

Upcoming events

    • 10 October 2019
    • 12:00 PM - 1:00 PM
    • Webinar details will be confirmed closer to the webinar
    Register

    Ryan Shelley will be taking a deep dive into social media and how it can be wielded effectively and practically for marketing strategies of any firm size.

    He will start by having a look at the current state of social media in Australia and will finish by sharing an extremely practical 3 step plan that any firm can use to be successful on social media.

    Ryan will offer the tools and strategies to manage a social media campaign so you can take control of the social media narrative for your firm.

      Presenter details:

      Ryan Shelley

      Ryan Shelley is the Managing Director of Pepper IT, a full service digital and social media agency with a growing reputation as the leading agency for leveraging digital media for professional services firms.

      Regarded as a social media expert, Ryan is regularly called upon to give expert advice, recommendations and presentations on all things Digital Marketing. He has recently been called upon to provide expert commentary to the likes of ABC, Channel 7, SBS, News.com.au and Pacific Magazines publications as well as numerous industry publications and national and local newspapers.

      Graduating from the University of Sydney, Ryan has an Engineering Degree specialising in Electronic Commerce. This fundamental knowledge of the technical, combined with the practical application of Digital Marketing, makes Ryan’s full spectrum approach unique.

      With close to twenty years’ experience working in boutique and consulting roles for some of the nation’s largest professional service organisations - from law, real estate, property and private equity to the NASDAQ stock exchange, Ryan enjoys the diversity and complexity of the technical side, while working with his clients to enhance and leverage their online presences.


      Event details:

      Date:  Thursday, 10 October 2019
      Time:

      Auckland - 2:00 pm - 3:00 pm
      Sydney / Melbourne - 
      12:00 pm - 1 :00 pm
      Brisbane - 11:00 am - 12:00 pm
      Adelaide - 11:30 am - 12:30 pm
      Hong Kong / Singapore / Perth - 9:00 am - 10:00 am

      Login Details:

      Webinar - login details to be sent to registrant closer to the webinar.

      Please note the webinar will be recorded and sent to all registrants.

      Price: ICON Member: AUD$40
      Non Member: AUD$60
      * Please note all invoices will be in AUD. 


      ICON thanks webinar sponsor:


      • 23 October 2019
      • 12:00 PM - 1:00 PM
      • Webinar details will be confirmed closer to the webinar
      Register
      Topic TBA

        Presenter details:

        Katie Rosser
        Seldon Rosser

        Katie is the director and co-founder of Seldon Rosser, a recruitment business working with the best services businesses in the Asia-Pacific region. Katie trained as a lawyer in the UK, but when she moved to Australia in 2006 she realised she wanted to put her people skills to good use, which led to a career in recruitment. 

        Katie enjoys supporting people through the life changes a career move can bring, with an open, honest, empathetic and supportive approach.


        Event details:

        Date:  Wednesday, 23 October 2019
        Time:

        Auckland - 2:00 pm - 3:00 pm
        Sydney / Melbourne - 
        12:00 pm - 1 :00 pm
        Brisbane - 11:00 am - 12:00 pm
        Adelaide - 11:30 am - 12:30 pm
        Hong Kong / Singapore / Perth - 9:00 am - 10:00 am

        Login Details:

        Webinar - login details to be sent to registrant closer to the webinar.

        Please note the webinar will be recorded and sent to all registrants.

        Price: ICON Member: AUD$40
        Non Member: AUD$60
        * Please note all invoices will be in AUD. 
        • 30 October 2019
        • 12:00 PM - 1:00 PM
        • Webinar details will be confirmed closer to the webinar
        Register

        How to qualitatively understand your clients

        Presenter details:

        Matt Johns
        As a qualified former under cover officer, Matt has spent a long time understanding what drives human behaviour. Matt uses his unique experience in the police and as the Acting Chief Strategy Officer at Deloitte to help firms develop a deep understanding of the experience they are currently creating for their customers.

        Matt believes the experience your organisation creates for your customers is one of the most powerful competitive advantages you can develop. Yet too many businesses are leaving this to chance and in many cases barely doing enough to keep up with their competition. Together with you, he seeks to understand how they truly feel and think, not just what they are prepared to say.

        From this base, he works with you to visualize the end to end experience by tracking the emotive journey of the customer and identifying opportunities to transform the experience. He guides you through a process of targeted ideation to design new, compelling experiences, including robust testing to ensure each new idea will have the desired impact. Ultimately, his goal is to help you design deliberate experiences for your customers that will create true competitive advantage.

        Event details:

        Date:  Wednesday, 30 October 2019
        Time:

        Auckland - 2:00 pm - 3:00 pm
        Sydney / Melbourne - 12:00 pm - 1:00 pm
        Brisbane - 11:00 am - 12:00 pm
        Adelaide - 11:30 am - 12:30 pm
        Hong Kong / Singapore / Perth - 9:00 am - 10:00 am

        Login Details:

        Webinar - login details to be sent to registrant closer to the webinar

        All webinars are recorded and sent to registrants.

        Price: ICON Member: AUD$40
        Non Member: AUD$60
        * Please note all invoices will be in AUD. 
        • 13 November 2019
        • 12:00 PM - 1:00 PM
        • Webinar details will be confirmed closer to the webinar
        Register
        Internal Communications – attaining engagement with your messaging

          Presenter details:

          Amy McNaughton
          Director
          VivEm Communications Pty Ltd

          A communication and corporate affairs specialist with close to two decades of demonstrated success, I support organisations to achieve their goals and maintain their social licence to operate. I do so by sharing what’s important with the people who matter to positively impact levels of trust and advocacy. From employees and customers, to intermediaries such as journalists and other influencers who impact how key stakeholders think, feel and act – I have the capability and experience to support. 


          Event details:

          Date:  Wednesday, 13 November 2019
          Time:

          Auckland - 2:00 pm - 3:00 pm
          Sydney / Melbourne - 12:00 pm - 1:00 pm
          Brisbane - 11:00 am - 12:00 pm
          Adelaide - 11:30 am - 12:30 pm
          Hong Kong / Singapore / Perth - 9:00 am - 10:00 am

          Login Details:

          Webinar - login details to be sent to registrant closer to the webinar

          All webinars are recorded and sent to registrants.

          Price: ICON Member: AUD$40
          Non Member: AUD$60
          * Please note all invoices will be in AUD. 
          • 11 March 2020
          • 12:00 PM - 1:00 PM
          • Webinar details will be confirmed closer to the webinar
          Register

          Using the ten principles behind great customer experiences

          Presenter details:

          Matt Johns
          As a qualified former under cover officer, Matt has spent a long time understanding what drives human behaviour. Matt uses his unique experience in the police and as the Acting Chief Strategy Officer at Deloitte to help firms develop a deep understanding of the experience they are currently creating for their customers.

          Matt believes the experience your organisation creates for your customers is one of the most powerful competitive advantages you can develop. Yet too many businesses are leaving this to chance and in many cases barely doing enough to keep up with their competition. Together with you, he seeks to understand how they truly feel and think, not just what they are prepared to say.

          From this base, he works with you to visualize the end to end experience by tracking the emotive journey of the customer and identifying opportunities to transform the experience. He guides you through a process of targeted ideation to design new, compelling experiences, including robust testing to ensure each new idea will have the desired impact. Ultimately, his goal is to help you design deliberate experiences for your customers that will create true competitive advantage.

          Event details:

          Date:  Wednesday, 11 March 2020
          Time:

          Auckland - 2:00 pm - 3:00 pm
          Sydney / Melbourne - 12:00 pm - 1:00 pm
          Brisbane - 11:00 am - 12:00 pm
          Adelaide - 11:30 am - 12:30 pm
          Hong Kong / Singapore / Perth - 9:00 am - 10:00 am

          Login Details:

          Webinar - login details to be sent to registrant closer to the webinar.

          Webinars are also recorded and sent to registrants.

          Price: ICON Member: AUD$40
          Non Member: AUD$90
          * Please note all invoices will be in AUD. 

          • 17 June 2020
          • 12:00 PM - 1:00 PM
          • Webinar details will be confirmed closer to the webinar
          Register

          Using Design Thinking to improve the client experience

          Presenter details:

          Matt Johns
          As a qualified former under cover officer, Matt has spent a long time understanding what drives human behaviour. Matt uses his unique experience in the police and as the Acting Chief Strategy Officer at Deloitte to help firms develop a deep understanding of the experience they are currently creating for their customers.

          Matt believes the experience your organisation creates for your customers is one of the most powerful competitive advantages you can develop. Yet too many businesses are leaving this to chance and in many cases barely doing enough to keep up with their competition. Together with you, he seeks to understand how they truly feel and think, not just what they are prepared to say.

          From this base, he works with you to visualize the end to end experience by tracking the emotive journey of the customer and identifying opportunities to transform the experience. He guides you through a process of targeted ideation to design new, compelling experiences, including robust testing to ensure each new idea will have the desired impact. Ultimately, his goal is to help you design deliberate experiences for your customers that will create true competitive advantage.

          Event details:

          Date:  Wednesday, 17 June 2020
          Time:

          Auckland - 2:00 pm - 3:00 pm
          Sydney / Melbourne / Brisbane - 12:00 pm - 1:00 pm
          Adelaide - 11:30 am - 12:30 pm
          Hong Kong / Singapore / Perth - 10:00 am - 11:00 am

          Login Details:

          Webinar - login details to be sent to registrant closer to the webinar

          Webinars are also recorded and sent to registrants.

          Price: ICON Member: AUD$40
          Non Member: AUD$90
          * Please note all invoices will be in AUD. 

        Past events

        11 September 2019 ICON Webinar: Client feedback – what you need to know
        29 August 2019 ICON HK: Feeling stuck in your role and looking to progress? Learn how interpersonal skills will take you from a manager to a leader
        28 August 2019 ICON Webinar: Using CX to improve the business
        14 August 2019 ICON Webinar: Leveraging Your Purpose at Work – How to create one and use it to your advantage
        03 July 2019 ICON HK: The Dialogue Puzzle - How to engage and influence others
        17 June 2019 ICON Webinar: A journey of discovery into the client experience equation
        13 June 2019 ICON XQ: Asia Conference 2019
        23 May 2019 ICON Masterclass: Professional Services Pricing (Hong Kong)
        20 May 2019 ICON Masterclass: Professional Services Pricing (Sydney)
        28 March 2019 ICON Hong Kong: Legal 500 breakfast seminar
        26 February 2019 ICON Hong Kong & IABC: Chinese New Year Drinks
        12 December 2018 ICON HK and IABC: Holiday Coffee, Community and Connecting
        06 December 2018 ICON Hong Kong: The power of process: Writing that gets results
        13 November 2018 ICON HK: Innovating through play: An experience in design thinking
        18 October 2018 2018 ICON Australia & New Zealand Conference XQ Market Leadership
        18 October 2018 2018 ICON Australia & New Zealand Conference: Breakfast Event - Using AI to deliver a standout B2B Experience
        17 October 2018 ICON - Annual General Meeting 2018
        27 September 2018 ICON HK: Zao cha and chat with ICON
        31 May 2018 ICON ASIA ANNUAL CONFERENCE 2018 - RESET
        11 April 2018 ICON HK: Meet the Legal 500 China Editor – Bei Zhao
        07 March 2018 ICON HK: Experience the Highs and Lows of an Intensive Crisis Simulation Workshop (NEW DATE!)
        06 March 2018 ICON & beaton Webinar: Innovation – what clients want from law and engineering firms
        01 March 2018 ICON 25th ANNIVERSARY CELEBRATION
        11 December 2017 ICON study: Pursuing web performance - Complimentary session
        07 December 2017 ICON HK Winter Holiday Cocktails
        30 November 2017 ICON HK: Do you have a future career in Asia?
        19 October 2017 ICON Australia & New Zealand Conference 2017
        18 October 2017 ICON - Annual General Meeting 2017
        12 October 2017 ICON HK: MAKE YOURSELF HEARD. Speak and present with impact!
        27 September 2017 ICON HK: Accelerate Collaboration with Different Behavioural Styles in Workplace
        27 July 2017 ICON HK: Summer Drinks Event
        01 June 2017 2017 Asia Annual Conference 'Designing Through Disruption'
        26 April 2017 APSMA HK: Coaching in the workplace
        10 March 2017 APSMA Hong Kong WeChat Workshop - Build Your Own Campaign and Engage Stakeholders
        06 March 2017 APSMA Hong Kong: The Legal 500
        21 February 2017 APSMA HK: Effectively Managing Difficult Conversations
        16 February 2017 APSMA Hong Kong: Welcome to the Year of the Rooster Drinks!
        11 January 2017 APSMA HK - Gain More From Your Brain: increase your productivity, get 2 hours a day extra by using your head more effectively
        15 December 2016 APSMA Hong Kong: 10th Year Anniversary and Christmas Cocktail Event
        01 December 2016 APSMA HK: The Science of Selling your Services
        22 November 2016 APSMA Webinar: Client Centricity – How to Execute and Measure ROI
        27 October 2016 Australia & New Zealand Conference 2016 - Conference and Cocktail Party
        26 October 2016 APSMA HK: Training with a Global Mindset
        26 October 2016 APSMA - Annual General Meeting 2016
        23 September 2016 APSMA HK: Become an Industry Opinion - Former & Thought Leader Using Linkedin
        27 July 2016 APSMA Webinar: What drives favourability? How have General Counsel and their legal teams been evolving?
        22 June 2016 APSMA HK: Find the power of your professional and authentic voice
        02 June 2016 APSMA Asia: 2016 Asia Conference - Navigate
        12 May 2016 APSMA HK: Sink or swim - building personal resilience at work and beyond
        15 March 2016 APSMA Masterclass: Winning work in the age of procurement
        24 February 2016 APSMA Hong Kong: The Legal 500
        03 February 2016 APSMA HK: Farewell to the Year of the Sheep Drinks! Wednesday, 3 February 2016
        03 December 2015 APSMA Hong Kong - 2015 Annual Christmas Drinks Reception
        11 November 2015 APSMA Hong Kong: The Power of Potential
        10 November 2015 APSMA Hong Kong: Professional Services Pricing Masterclass
        07 October 2015 APSMA Hong Kong – Managing Up: How to Build a Positive and Trusted Workplace Relationship with your Manager
        16 September 2015 APSMA Hong Kong - Alive in the Bitter Sea: A Personal Survivor’s Guide - Business Development & Marketing for Law Firms in Asia: Part II
        10 September 2015 APSMA Hong Kong - 2015 AGSM Rising Star Award Drinks Reception
        28 August 2015 APSMA Shanghai First Networking Event
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