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  • ICON Webinar: designing client experiences that perform

ICON Webinar: designing client experiences that perform

  • 08 July 2026
  • 13:00 - 14:00
  • https://bit.ly/4uih99y
  • 290

Registration

  • You will need a code to register.

    You can either contact PM Forum or info@iconpac.com for the code. ICON will first have to verify your membersihp with PM Forum.

Register

The physical environment of a client event, boardroom meeting, or presentation space influences how clients feel, how decisions land, and how the experience is remembered - whether or not anyone in the room is conscious of it. This session introduces a practical framework for designing client-facing spaces and events using energetic principles, so that every touchpoint feels considered, comfortable, and conducive to the outcomes you're seeking.

Learning outcomes:

  • Understand how spatial design and energetic flow influence client behaviour and decision-making
  • Identify the environmental factors that make client experiences feel effortless versus effortful
  • Apply practical principles to the design of events, boardroom meetings, and client-facing spaces
  • Leave with a repeatable checklist for designing environments that support the outcomes you're working toward

Speaker:

Steph McConachy
Nine Lemons Feng Shui 

Stephanie McConachy is the founder of Nine Lemons Feng Shui, where she helps founders, leaders and ambitious women recalibrate the environments their lives and businesses operate inside.

Before founding Nine Lemons Feng Shui, Steph spent 16 years in senior leadership roles across Asia Pacific, including leading the Clients & Markets division of PwC across the region.

Today she brings that same strategic rigour to Classical Feng Shui, treating the home not as a decorative project, but as the operational infrastructure behind clarity, momentum and opportunity.

Her work blends ancient environmental wisdom with modern strategic thinking to help women create spaces that actively support the next level of their lives and businesses.

Steph has been featured on national television, podcasts and industry platforms, and is increasingly invited to speak on the relationship between environment, leadership and momentum.

Event Details:

Date: 8 July 2026

Times: 

1:00 pm - 2:00 pm: Sydney, Melbourne, Brisbane

12:30 pm - 1:30 pm: Adelaide

3:00 pm - 4:00 pm: New Zealand

11:00 am - 12:00 pm: Perth, Hong Kong, Singapore

Price:

Members: Free | Non-Members: AUD90.00

PM Forum Members: Activate your reciprocal membership. Once confirmed (usually within 2 business days), you’ll be able to register for ICON events.

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