ICON connects members with other members, with experts and thought leaders at a range of events across the regions.

Through the events program, members are exposed to new ways of thinking, new information and insights. Events provide the opportunity to connect, collaborate and initiate relationships which support business objectives and also personal career development.

Events include seminars, workshops and social networking functions, as well as the annual ICON conference.

To identify future events of interest on the specific regional events page.

ICON is grateful to member firms who regularly host our events. If you would like to bring ICON’s members to your office, please contact your Regional Committee or the ICON head office.

 





Upcoming events

    • 09 April 2019
    • 12:30 PM (UTC+08:00)
    • 31 December 2019
    • (UTC+08:00)
    • Perth WA
    Register

    Our 2019 reverse, cross-industry mentoring program in WA is about to take flight and we would like you to participate.

    There are many benefits to being involved in a mentoring program. Mentors have an opportunity to invest themselves in someone who is keen to learn from a seasoned professional. Mentees are able to share ideas with someone who has walked down the same path. At ICON, we are pleased to share the benefits of mentoring with our members.

    Our WA mentoring program is now it its second year. This cost-effective program matches professionals aspiring to leadership with established senior leaders and provides a framework for creating and building mentoring relationships.

    "I feel external mentor/mentee relationships are really important. Having previously benefited from being mentored earlier in my career, it is very rewarding to pay it forward in now being a mentor." ICON Mentor WA, 2018

    New to ICON WA’s mentoring program?

    To formalise your participation, there are two easy steps:

    (1) Complete an application form so we have a better understanding of what you’re looking to benefit from our program and so we can ensure you’re matched with a mentor/mentee appropriately. Mentoring Application Form - click here. Please complete and return your application to Kristy Rewell by 1 March 2019; and

    (2) Complete registration as outlined below.

    Already participating in the ICON WA mentoring program?

    As your mentor/mentee may have let you know, now is the time to renew your registration for the current year. All you need to do is click “register” as outlined below and you are all set.

    Price: 

    For Mentees (less than 8 years professional B2B marketing experience)
    ICON Members: $65*
    Non-Members: $80*

    For Mentors (more than 8 years of professional B2B marketing experience, manager or higher title)
    Gratis

    For Students (currently enrolled in University)
    Gratis

    * This price covers the program costs and includes entry to attend a mentoring lunch event.


    Click here to register by 1st March 2019. Those who register for the 2019 mentoring program will receive a separate invitation for an upcoming mentoring lunch event.

    ICON thanks event sponsor:


    • 01 October 2019
    • 12:30 PM - 2:00 PM
    • Level 17, 383 Kent St, Sydney NSW 2000
    Register

    Successfully driving technological transformation in a large organisation is often a multi-year journey that requires resilience, dedication to strategy and a long-term focus, similar to the mindset that is required to run a marathon. In this case study session, Ben will share the journey Grant Thornton Australia has been on over the past four years to transform the firm’s approach to sales and marketing by implementing a CRM, integrating a marketing automation platform and building out a successful mar-tech framework to try and change how the firm thinks about selling. Woven throughout is Ben’s personal story of running an ultramarathon and the learnings that can be applied from having a marathon mindset and applying that to driving change in a traditional industry.

    Presenter Details:

    Ben Scott leads the digital marketing team at Grant Thornton Australia and loves the challenge of being a marketer in service industries. For the past 12 years, Ben has worked across accounting, law, insurance and engineering on a wide range of digital marketing projects. Ben takes great pleasure in helping companies with more complex marketing funnels use digital channels to achieve their business strategies.


    Event details:

    Date: Tuesday, 1 October 2019
    Time:  12:30 pm - 2:00 pm
    Location:  Level 17, 383 Kent St, Sydney NSW 2000
    Price: ICON members: $70.00
    Non-members: $140.00

    ICON thanks event sponsors:



    • 08 October 2019
    • 12:30 PM - 2:00 PM (UTC+08:00)
    • Clyde & Co Clasis Singapore Pte Ltd., 12 Marina Boulevard, Marina Bay Financial Centre Tower 3, #30-03, Singapore 018982
    Register

    Difficult dialogues and negotiations are inevitable – whether they’re with your leaders, colleagues, clients or in your personal life. Learn how to create conversations that foster mutual understanding to turn those uncomfortable situations into wins.

    Join international speaker, trainer, consultant and author Peter Nixon on Tuesday, 8 October for a jam-packed lunchtime session of activities and games to practice effective dialogue and negotiation skills to bring to your next important discussion. Participants will receive a set of Dialogue Playing Cards.

    A light lunch will be served. Don’t miss this chance to connect with old and new ICON friends and build your skillset at the same time.

    Register now! Seating is limited.

    About the presenter:

      Peter has trained, coached, and consulted thousands of leaders and teams in over 600 companies or governments in 60 countries around the world. Beginning his career in Canada as a Chartered Accountant, Peter launched Potential in Hong Kong in the 1990’s and since then he has developed the Potential Dialogue System; authored four books: Dialogue Gap (which SCMP called “one of the best business titles published this century”), Negotiation: Mastering Business in Asia, The Business Developer’s Playbook, and Success Culture: Hurdles to being #1; created the popular Dialogue Playing Cards; and launched the Potential Dialogue Institute and the Potential Dialogue Centre. See Peter in action here or at TEDxHKUST.

    Event details:

    Date: Tuesday, 8 October 2019 
    Time: 12:30 pm - 2:00 pm
    Location:  Clyde & Co Clasis Singapore Pte Ltd., 12 Marina Boulevard, Marina Bay Financial Centre Tower 3, #30-03, Singapore 018982 
    Price:  ICON members: Free
    Non-members: AUD$100 | approx SGD$95
    *All invoices will be issued in AUD


    ICON thanks event sponsor:


    • 10 October 2019
    • 12:00 PM - 1:00 PM
    • Webinar details will be confirmed closer to the webinar
    Register

    Ryan Shelley will be taking a deep dive into social media and how it can be wielded effectively and practically for marketing strategies of any firm size.

    He will start by having a look at the current state of social media in Australia and will finish by sharing an extremely practical 3 step plan that any firm can use to be successful on social media.

    Ryan will offer the tools and strategies to manage a social media campaign so you can take control of the social media narrative for your firm.

      Presenter details:

      Ryan Shelley

      Ryan Shelley is the Managing Director of Pepper IT, a full service digital and social media agency with a growing reputation as the leading agency for leveraging digital media for professional services firms.

      Regarded as a social media expert, Ryan is regularly called upon to give expert advice, recommendations and presentations on all things Digital Marketing. He has recently been called upon to provide expert commentary to the likes of ABC, Channel 7, SBS, News.com.au and Pacific Magazines publications as well as numerous industry publications and national and local newspapers.

      Graduating from the University of Sydney, Ryan has an Engineering Degree specialising in Electronic Commerce. This fundamental knowledge of the technical, combined with the practical application of Digital Marketing, makes Ryan’s full spectrum approach unique.

      With close to twenty years’ experience working in boutique and consulting roles for some of the nation’s largest professional service organisations - from law, real estate, property and private equity to the NASDAQ stock exchange, Ryan enjoys the diversity and complexity of the technical side, while working with his clients to enhance and leverage their online presences.


      Event details:

      Date:  Thursday, 10 October 2019
      Time:

      Auckland - 2:00 pm - 3:00 pm
      Sydney / Melbourne - 
      12:00 pm - 1 :00 pm
      Brisbane - 11:00 am - 12:00 pm
      Adelaide - 11:30 am - 12:30 pm
      Hong Kong / Singapore / Perth - 9:00 am - 10:00 am

      Login Details:

      Webinar - login details to be sent to registrant closer to the webinar.

      Please note the webinar will be recorded and sent to all registrants.

      Price: ICON Member: AUD$40
      Non Member: AUD$60
      * Please note all invoices will be in AUD. 


      ICON thanks webinar sponsor:


      • 11 October 2019
      • 12:00 PM - 2:00 PM
      • King & Wood Mallesons, QV1 Level 30, 250 St Georges Terrace, Perth WA 6000
      Register

      It’s that time of year again to use your professional skills and talent for good! After the roaring success of last year’s Charity Hackathon - where we helped three charities find the way forward to tackle specific strategic, marketing and communications challenges - ICON WA members told us to make this a regular fixture on the calendar.

      So, join us on Friday 11th October afternoon to finish your week off with a real ‘Feel-good’ factor as you rise to the issues brought to the table by four more charities and social enterprises (SEs) in need.

      Our friends from Foundation for Indigenous Sustainable Health (FISH), Cahoots, Law Access and The Smith Family can’t wait to collaborate with the unique mix of talented ICON members on ways to address challenges and opportunities they face, many of which are common in our own organizations. Most charities and SEs run on minimal marketing resources and funds so your help will assist greatly.

      How it works? We’re holding a lunchtime workshop where our chosen organisations will share a top pain point within our area of expertise. ICON members, working in teams, will then act as quasi Board Directors and use design thinking principles to co-develop ideas that can be implemented to boost strategic marketing efforts.

      Who are the charities/ SEs?

      • Foundation for Indigenous Sustainable Health (FISH) is a registered Australian tax exempt charity committed to breaking the cycle of generational trauma, poverty and engagement in the justice system for Aboriginal people and enabling them to be valued by and able to positively contribute to their community. FISH’s vision is that Aboriginal people are confident, connected, healthy, have equal opportunities with education, training, employment and life choices and are valued as positive, healing and leading contributors to community in connecting people to caring for each other and caring for their country. For more details, click here.
      • Cahoots creates inclusive opportunities for children and young people living with disability and others that face exceptional challenges to develop friendships, skills and confidence. As a registered NDIS provider, they run a variety of programs and camps throughout the year, catering to children and young people of all abilities. Cahoots mission is to create inclusive opportunities for children and young people living with disability and others that face exceptional challenges to develop friendships, skills and confidence. Click here for more details.
      • Law Access is a not-for-profit organisation that coordinates the giving of pro bono (no fee) legal assistance by the Western Australian legal profession. Our vision is equal access to justice for all Western Australians. The service is targeted at not-for-profits and individuals in genuine need of legal assistance who satisfy a means and merits test. As a community legal service of last resort, we assist some of the most vulnerable people in WA from all over the State in family, criminal and civil law to connect with lawyers willing to assist them on a pro bono (no fee) basis. Where appropriate we also make referrals for pro bono lawyer assisted mediation. More information available on their website.
      • The Smith Family is the largest children’s education charity helping young Australians in need to succeed at school, so they can create better futures for themselves. The Smith Family’s flagship Learning for Life program currently helps more than 43,000 young Australians from disadvantaged backgrounds to succeed at school, through an innovative three-pronged approach. Learning for Life provides each student with a combination of financial and personal support, as well as vital learning and mentoring programs that help them keep up and stay motivated throughout their school years. This proven, holistic approach is improving the attendance and advancement rates at school for young people living in disadvantage, and in addition, is enabling them to be engaged in higher education studies, training or work after leaving the program. For more details, click here

      So, get your creative juices flowing and join us to help those who are making a positive difference in our Perth community. The best and most practical ideas will be voted on to win a prize!

      Event details:

      Date: Friday, 11 October 2019
      Time:  12:00 pm - 2:00 pm 
      Location:  King & Wood Mallesons, QV1 Level 30, 250 St Georges Terrace, Perth WA 6000
      Price: 

      ICON members: $10
      Non-members: $20


      ICON thanks event sponsors:


       
      • 16 October 2019
      • 12:00 PM - 8:00 PM (UTC+10:00)
      • GHD, Level 8, 145 Ann Street Brisbane QLD 4000
      Register

      Everyone is talking about CX. And now we are too…

      As the B2B marketplace becomes increasingly competitive and differentiation becomes more challenging than ever before – the buzz around customer experience (CX) has only gotten louder. CX has emerged as not only a key driver for growth and differentiation in the B2B business world, but an essential component of business sustainability.

      Join us on Wednesday, 16 October 2019 and discover how to master CX in the rapidly evolving world of B2B marketing, business development, sales and communications.

      Over a number of forum sessions facilitated by CX experts and industry leaders we’ll be covering the cutting edge of B2B CX, exploring how to better understand clients and bring them positive and engaging experiences at every touch point and interaction in their journey with your brand.

      Event details

      Date Wednesday, 16 October 2019
      Time Conference:  12:00 pm to 6:00 pm 
      Cocktail party: 6:00 pm to 8:00 pm
      Forum Venue

      GHD, Level 8, 145 Ann Street Brisbane QLD 4000

      Pricing

      ICON Members AUD495 
      Non Members AUD795 
      ICON Members - Cocktail Party Only AUD85 
      Non Member - Cocktail Party Only AUD170 

      For group bookings (5 or more people) please contact our events team.

      ICON thanks conference sponsors:

         


      • 23 October 2019
      • 12:00 PM - 1:00 PM
      • Webinar details will be confirmed closer to the webinar
      Register
      Topic TBA

        Presenter details:

        Katie Rosser
        Seldon Rosser

        Katie is the director and co-founder of Seldon Rosser, a recruitment business working with the best services businesses in the Asia-Pacific region. Katie trained as a lawyer in the UK, but when she moved to Australia in 2006 she realised she wanted to put her people skills to good use, which led to a career in recruitment. 

        Katie enjoys supporting people through the life changes a career move can bring, with an open, honest, empathetic and supportive approach.


        Event details:

        Date:  Wednesday, 23 October 2019
        Time:

        Auckland - 2:00 pm - 3:00 pm
        Sydney / Melbourne - 
        12:00 pm - 1 :00 pm
        Brisbane - 11:00 am - 12:00 pm
        Adelaide - 11:30 am - 12:30 pm
        Hong Kong / Singapore / Perth - 9:00 am - 10:00 am

        Login Details:

        Webinar - login details to be sent to registrant closer to the webinar.

        Please note the webinar will be recorded and sent to all registrants.

        Price: ICON Member: AUD$40
        Non Member: AUD$60
        * Please note all invoices will be in AUD. 
        • 30 October 2019
        • 12:00 PM - 1:00 PM
        • Webinar details will be confirmed closer to the webinar
        Register

        How to qualitatively understand your clients

        Presenter details:

        Matt Johns
        As a qualified former under cover officer, Matt has spent a long time understanding what drives human behaviour. Matt uses his unique experience in the police and as the Acting Chief Strategy Officer at Deloitte to help firms develop a deep understanding of the experience they are currently creating for their customers.

        Matt believes the experience your organisation creates for your customers is one of the most powerful competitive advantages you can develop. Yet too many businesses are leaving this to chance and in many cases barely doing enough to keep up with their competition. Together with you, he seeks to understand how they truly feel and think, not just what they are prepared to say.

        From this base, he works with you to visualize the end to end experience by tracking the emotive journey of the customer and identifying opportunities to transform the experience. He guides you through a process of targeted ideation to design new, compelling experiences, including robust testing to ensure each new idea will have the desired impact. Ultimately, his goal is to help you design deliberate experiences for your customers that will create true competitive advantage.

        Event details:

        Date:  Wednesday, 30 October 2019
        Time:

        Auckland - 2:00 pm - 3:00 pm
        Sydney / Melbourne - 12:00 pm - 1:00 pm
        Brisbane - 11:00 am - 12:00 pm
        Adelaide - 11:30 am - 12:30 pm
        Hong Kong / Singapore / Perth - 9:00 am - 10:00 am

        Login Details:

        Webinar - login details to be sent to registrant closer to the webinar

        All webinars are recorded and sent to registrants.

        Price: ICON Member: AUD$40
        Non Member: AUD$60
        * Please note all invoices will be in AUD. 
        • 13 November 2019
        • 12:00 PM - 1:00 PM
        • Webinar details will be confirmed closer to the webinar
        Register
        Internal Communications – attaining engagement with your messaging

          Presenter details:

          Amy McNaughton
          Director
          VivEm Communications Pty Ltd

          A communication and corporate affairs specialist with close to two decades of demonstrated success, I support organisations to achieve their goals and maintain their social licence to operate. I do so by sharing what’s important with the people who matter to positively impact levels of trust and advocacy. From employees and customers, to intermediaries such as journalists and other influencers who impact how key stakeholders think, feel and act – I have the capability and experience to support. 


          Event details:

          Date:  Wednesday, 13 November 2019
          Time:

          Auckland - 2:00 pm - 3:00 pm
          Sydney / Melbourne - 12:00 pm - 1:00 pm
          Brisbane - 11:00 am - 12:00 pm
          Adelaide - 11:30 am - 12:30 pm
          Hong Kong / Singapore / Perth - 9:00 am - 10:00 am

          Login Details:

          Webinar - login details to be sent to registrant closer to the webinar

          All webinars are recorded and sent to registrants.

          Price: ICON Member: AUD$40
          Non Member: AUD$60
          * Please note all invoices will be in AUD. 
          • 11 March 2020
          • 12:00 PM - 1:00 PM
          • Webinar details will be confirmed closer to the webinar
          Register

          Using the ten principles behind great customer experiences

          Presenter details:

          Matt Johns
          As a qualified former under cover officer, Matt has spent a long time understanding what drives human behaviour. Matt uses his unique experience in the police and as the Acting Chief Strategy Officer at Deloitte to help firms develop a deep understanding of the experience they are currently creating for their customers.

          Matt believes the experience your organisation creates for your customers is one of the most powerful competitive advantages you can develop. Yet too many businesses are leaving this to chance and in many cases barely doing enough to keep up with their competition. Together with you, he seeks to understand how they truly feel and think, not just what they are prepared to say.

          From this base, he works with you to visualize the end to end experience by tracking the emotive journey of the customer and identifying opportunities to transform the experience. He guides you through a process of targeted ideation to design new, compelling experiences, including robust testing to ensure each new idea will have the desired impact. Ultimately, his goal is to help you design deliberate experiences for your customers that will create true competitive advantage.

          Event details:

          Date:  Wednesday, 11 March 2020
          Time:

          Auckland - 2:00 pm - 3:00 pm
          Sydney / Melbourne - 12:00 pm - 1:00 pm
          Brisbane - 11:00 am - 12:00 pm
          Adelaide - 11:30 am - 12:30 pm
          Hong Kong / Singapore / Perth - 9:00 am - 10:00 am

          Login Details:

          Webinar - login details to be sent to registrant closer to the webinar.

          Webinars are also recorded and sent to registrants.

          Price: ICON Member: AUD$40
          Non Member: AUD$90
          * Please note all invoices will be in AUD. 

          • 17 June 2020
          • 12:00 PM - 1:00 PM
          • Webinar details will be confirmed closer to the webinar
          Register

          Using Design Thinking to improve the client experience

          Presenter details:

          Matt Johns
          As a qualified former under cover officer, Matt has spent a long time understanding what drives human behaviour. Matt uses his unique experience in the police and as the Acting Chief Strategy Officer at Deloitte to help firms develop a deep understanding of the experience they are currently creating for their customers.

          Matt believes the experience your organisation creates for your customers is one of the most powerful competitive advantages you can develop. Yet too many businesses are leaving this to chance and in many cases barely doing enough to keep up with their competition. Together with you, he seeks to understand how they truly feel and think, not just what they are prepared to say.

          From this base, he works with you to visualize the end to end experience by tracking the emotive journey of the customer and identifying opportunities to transform the experience. He guides you through a process of targeted ideation to design new, compelling experiences, including robust testing to ensure each new idea will have the desired impact. Ultimately, his goal is to help you design deliberate experiences for your customers that will create true competitive advantage.

          Event details:

          Date:  Wednesday, 17 June 2020
          Time:

          Auckland - 2:00 pm - 3:00 pm
          Sydney / Melbourne / Brisbane - 12:00 pm - 1:00 pm
          Adelaide - 11:30 am - 12:30 pm
          Hong Kong / Singapore / Perth - 10:00 am - 11:00 am

          Login Details:

          Webinar - login details to be sent to registrant closer to the webinar

          Webinars are also recorded and sent to registrants.

          Price: ICON Member: AUD$40
          Non Member: AUD$90
          * Please note all invoices will be in AUD. 

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