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• ICON Webinar: Words or Data?

  • When
    04 October 2023
  •  
    12:00 - 13:00
  • Location
    *Times stated are in Australian Daylight Savings Standard time. Webinar login details will be emailed to registrants.

  Register

  How do you measure and report on your professional services client experience? Do you use data, conversations or both? What works best? Join ICON APAC for an informative webinar where we discuss two very different strategies for measuring and improving the client experience.

  In ‘Words or Data?’ we will hear from senior professional services specialists as they discuss the benefits of different client information strategies, the impact they can have on your organisation, and where to get started implementing these.

  Nora Slattery, APAC Regional Director at global data implementation and strategy house BluPrintx, and ICON Board member Damian Garthwaite will present on:

  *How data can improve service, client communications and firm strategy to grow a practice or firm; and

  *Where to start in improving your data collection, interpretation and use

  ICON Board member Vivienne Corcoran will introduce Katrina Jayasinghe from Grant Thornton and Gary Smythe from King & Wood Mallesons as they discuss:

  *What information their firms collect, what works and what doesn’t; and

  *Where to start in developing a customer-first approach.

  Presenter Details:

  Nora Slattery

  Nora Slattery is the APAC Regional Director at Bluprintx and knows it is not easy to bring order to technological and organizational chaos but specialises in helping firms build eco-systems for reliable growth.

  
  

  

  Katrina Jayasinghe

  Katrina Jayasinghe is passionate about helping businesses engage with their prospects and clients, win quality work, grow their accounts, and deliver an exceptional client experience. As Head of Client Experience at Grant Thornton Australia, she believes that changing behaviour, changes outcomes and is driven to see the impact of her efforts in driving client centric change.

  
  

  

  Gary Smythe

  Gary Smythe has held BD and Marketing roles at a wide range of accounting and law firms. In his current role as Head of Insights - Clients & Markets at King & Wood Mallesons, Gary is responsible for the firm’s collection and use of client data to support the client engagement process.

  
  

  

  Damian Garthwaite

  Damian Garthwaite is a senior marketer with a deep knowledge of effectively utilising online and traditional marketing channels, he currently drives the account management, skills coaching, content development and effective events at Madgwicks Lawyers.

  Vivienne Corcoran

  Vivienne Corcoran is a senior professional services marketer with a passion for client service. She has turned what she has learnt from 1000s of client interviews into improved client experience. She is currently working on a PhD on client service with Edinburgh Business School.

  Event Details:

  Wednesday, 4 October 2023

  Regional Time:

  Sydney / Melbourne - 12:00 pm - 1:00 pm

  Brisbane - 11:00 am - 12:00 pm

  Adelaide - 11:30 am - 12:30 pm

  Hong Kong / Singapore / Perth - 9:00 am - 10:00 am

  Auckland - 2:00 pm - 3:00 pm

  Charges:

  Free to ICON members

  AUD 90 for non-members.

  Registration details:

  Webinar login details will be sent to the registrant upon registration.

  
  

  Show details
• ICON APAC 30th Anniversary 2023 Conference - Sydney

  • When
    11 October 2023
  •  
    09:00 - 17:00
  • Location
    *Times stated are in Australian Daylight Savings Time
  • Spaces left
    144

  Register

  Don't miss Australia's Premier Professional Services Event

  Driving the Change

  How Marketing & BD can set the Agenda for Firm Growth and Renewal.

  Artificial intelligence, corporate ethics, hybrid work and so much more.

  It’s all changing the way we work each and every day.

  For marketers, sales leaders, business developers and communicators, the big question is whether these new attitudes and technologies help or hinder our core pursuit – driving change within our firms and across our markets.

  If you are a B2B professional in any sector, whether it’s accounting, legal, engineering, property and architecture, technology, management or elsewhere, the 2023 ICON APAC Conference will help you navigate the new landscape and provide the knowledge you must have to set the agenda for your firm’s growth and renewal.

  And of course, the conference will be followed by the famous ICON APAC Cocktail Party where you can meet, greet and kick up your heels with friends and colleagues.

  We hope you can join us to celebrate 30 years of ICON APAC supporting B2B marketers in Australia and the Asia Pacific.

  For more details on Agenda and conference speakers, click here.

  Conference Keynote Speaker Details:

  Topic: The AI Tsunami: How Professional Services brands can retain control in the age of machine learning.

  Melissa Donnelly, Director, Affinity Communications

  In her 30 plus-year career, Melissa Donnelly has launched, reignited and triaged global brands, as well as brands that are rock stars in their own industries. She knows that when CEOs are scaling for growth, they need a powerful brand vehicle and show-stopping communications.

  Melissa's portfolio encompasses global enterprises, such as MTV, ESPN and Telstra; along with NFPs and NGOs; plus high-growth ventures in the professional services, technology, telecommunications and mining services sectors.

  Topic: The Great Debate: Should Marketers have sales targets?  Revenue Marketing in focus

  Andy McFarlane, Managing Principal - Asia Pacific, Inflexion Group

  Andy is an accomplished senior executive with a deep B2B commercial and international marketing skillset. He has a strong track record of delivering results through a pragmatic and people centric approach with extensive global experience across the technology and professional services sectors. Andy is currently the Managing Principal for Inflexion Group in Asia Pacific. 

  Regan Barker, Head of Sales & Sales Enablement, Grant Thornton

  With over a decade of experience in banking, finance, and professional services, Regan is committed to applying structured true sales processes and coaching across the industry.

  Based in Brisbane, Regan leads a national market-facing team focused on both inbound and outbound sales, as well as the sales enablement program that benefits the entire business. This creates a full-circle model that transforms best practice sales into practical strategies for adoption across the firm.

  Topic: Panel | Ethics, Trust and the Management of Professional Services Brands

  

  Nathan Quigley, Res Publica

  Nathan cut his teeth as a political communicator through a period when the trade-offs between short-term electoral success and long-term reputation became increasingly stark.

  Over the span of a decade he worked with politicians across the country, and led campaigns at both state and federal levels as State Director for the NSW and WA Nationals.

  For the past five years, Nathan has been based in Sydney with Res Publica, which works with some of Australia’s leading companies across a core set of strategic communication disciplines, with a focus on building trust through mutual understanding.

  Sue Woodward, Director, Brand, Marketing & Communications, MinterEllison

  Sue Woodward is the Director of Brand, Marketing, and Communications at MinterEllison, a role that encompasses a vast range of responsibilities, from communications, media, client experience, and digital channels, to CEO communications and managing the marktech stack. With over 30 years of experience, across industry, Sue has a track record in establishing and nurturing brands, navigating issues and crisis management through clear and authentic communication.

  She bridges the nuances of marketing and sales, leading initiatives that prioritise audience needs, ensuring every strategy, campaign and communication is meaningful and relevant. Drawing upon data, insights, and analytics, she consistently measures and achieves success in fast-paced and competitive environments. 

  Topic: Getting a Business Case over the line | CxO Panel

  Kiri Brain, Chief Executive Officer, Turks

  Kiri is CEO of a national specialist law firm - leading a team of highly skilled and experienced lawyers who provide solutions for clients in the insurance, commercial, and banking sectors.

  With over 20 years of combined experience in human resources, marketing, and operations, Kiri provides a unique perspective on how to manage and grow a successful professional services business in a competitive and dynamic environment.

  Deborah Biber, Chief Executive, Blue Moon Advisory

  Deborah is an experienced C-Suite leader in international business chambers and associations in Asia and across the Pacific. She has enjoyed leading roles in board and management engagements with a range of major companies and organisations of all sizes.

  Skilled in stakeholder management with a proven track record in board governance, advocacy, brand development and business growth, she has a keen focus on engaging digital development activities for SMEs.

  Having worked in Asia for 30+ years, Deborah is adept at working across geographies and cultures; possesses a global mindset, valuable network, and proven strategic planning and communication capabilities.

  Topic: Workshop | Storytelling

  

  Lisa Nixon, Managing Director, BBS Communications

  Lisa is a former journalist, now a highly regarded communications strategist, with more than 30 years’ experience advising senior executives on matters of reputation, strategic communication and crisis management.

  She has a particular interest in B2B communication and advises professional services firms on brand and services marketing, internal communication and media engagement across accounting, law, engineering, architecture and design and project management.

  Keynote | Is your firm a best kept secret? The relationship between client services and brand by beaton benchmarks.

  

  Paul Bonomy, Partner, Beaton

  Paul is focused on helping Beaton’s clients outperform in their served markets.

  He assists firms’ leadership in the development and execution of strategy to deliver profitable growth. Specifically, he provides advice on client programs, pricing approaches, negotiation techniques and developing high value interactions with clients. He works with executive leadership groups and in a personal coaching capacity with partners.

  CMO Panel | The Future of Work

  Rory Grant, Co-Chief Marketing Officer, Gilbert + Tobin

  Rory Grant began his journey in professional services in the most unassuming of ways—interning at a small London law firm, archiving client files from nine to five. Fast-forward nine years in BD and Marketing, and he now acts as Co- Chief Marketing Officer for Gilbert + Tobin, a top-tier firm known for breaking the mold.

  Prior to stepping into the Co-CMO role, Rory served as the Director of Business Development at Gilbert + Tobin. Leading a multi-disciplinary team of experts, Rory focuses on transforming traditional frameworks for sales and client engagement.

  

  Katie Rosser, Founder, Seldon Rosser

  Co-founder of Seldon Rosser, Katie brings over 15 years’ experience advising senior leaders on vital hiring decisions and professional services marketing & BD experts on strategic career choices, across the Asia-Pacific region. Committed to staying at the forefront of the Future of Work, she enjoys advising senior leaders on optimal team structures and emerging trends as well as working with professionals seeking career changes which will position them well in teams of the future.

  Rochelle Tognetti, Chief Marketing Officer, Deloitte

  Rochelle joined Deloitte Australia in 2008 and was promoted to Partner in 2019, before becoming the firm's first female Chief Marketing Officer in 2020.

  She leads Deloitte Australia's go-to-market strategy and amplifies our brand by leveraging the firm’s capabilities to create distinctive client experiences. With extensive marketing experience across consumer and business-to-business markets, Rochelle is passionate about building Deloitte Australia's world-class marketing function and inspiring the Australian and offshore teams to think differently, embrace new technology, stay data-driven and improve the way Deloitte works.

  Event Details:

  Wednesday, 11 October 2023
  9:00am - 5:00pm
  The Fullerton Hotel, Heritage Ballroom
  No.1 Martin Pl, Sydney, NSW 2000

  Followed by cocktail party
  6:00pm - 9:30pm
  Social Dining @ Verandah Bar
  Upper Ground 60 Castlereagh Street
  Sydney

  Pricing:

  Members (Full day conference & cocktail party): $500
  Non-Members (Full day conference & cocktail party): $650
  Members (Cocktail party only): $55
  Non-Members (Cocktail party only): $75

  Registration details:

  By registering here, you give your consent to your contact details being shared with our ICON APAC Conference major sponsor. Please email events@iconapac.com if you do not want your contact details shared. 

  ICON thanks our Conference Sponsors

  
  

    

  
  

  ICON thanks our 'Future Talent' sponsor

  
  

  
  

  ICON thanks our Conference Supporters
  

  

  
  

  Show details
• ICON Sydney CMO lunch: Marketing and BD Leaders Forum - Driving the change or Running the Team?

  • When
    12 October 2023
  •  
    12:00 - 14:30
  • Location
    Aria, 1 Macquarie Street, Sydney, NSW 2000
  • Spaces left
    25

  Register

  ICON CMO ROUNDTABLE

  After you and your teams attend ICON Sydney Conference on 11 October, we would like to invite you to an exclusive forum so we can hear from you the challenges and successes you have in your professional firm. Join other marketing leaders from professional services firms as we discuss these critical issues - does running a team take up all your time?  Do you get meaningful access to the CEO and Managing Partners?  How do you get time and resources to drive the firm’s growth?

  Chaired by Grant Thornton CMO and ICON President Fraser McNaughton,  our ‘Future Talent’ sponsors Katie Rosser and Graham Seldon will lead the discussion. We are hugely grateful for the continued support from all at Seldon Rosser.

  Chatham House rules will apply so a great chance to openly discuss with peers the challenges of leading marketing functions in professional services firms and what you can do to drive change.  Join us at Aria for a delicious lunch and informative discussion. Numbers are restricted, so please RSVP as soon as possible to secure your seat at the table.

  Event Details:

  Tuesday 12 October 2023

  12:00 pm  - 2:30 pm

  Aria

  1 Macquarie Street

  Sydney, NSW 2000

  RSVP  info@iconapac.com by 6 October 2023.

  
  

  
  

  ICON thanks our 'Future Talent' sponsor

  
  

  
  

  Show details
• ICON APAC 30th Anniversary 2023 Conference - Melbourne

  • When
    25 October 2023
  •  
    09:00 - 17:00
  • Location
    *Times stated are in Australian Daylight Savings time.
  • Spaces left
    46

  Register

  Don't miss Australia's Premier Professional Services Event
  

  Driving the Change

  How Marketing & BD can set the Agenda for Firm Growth and Renewal.

  Artificial intelligence, corporate ethics, hybrid work and so much more.

  It’s all changing the way we work each and every day.

  For marketers, sales leaders, business developers and communicators, the big question is whether these new attitudes and technologies help or hinder our core pursuit – driving change within our firms and across our markets.

  If you are a B2B professional in any sector, whether it’s accounting, legal, engineering, property and architecture, technology, management or elsewhere, the 2023 ICON APAC Conference will help you navigate the new landscape and provide the knowledge you must have to set the agenda for your firm’s growth and renewal.

  And of course, the conference will be followed by the famous ICON APAC Cocktail Party where you can meet, greet and kick up your heels with friends and colleagues.

  We hope you can join us to celebrate 30 years of ICON APAC supporting B2B marketers in Australia and the Asia Pacific.

  For more details on Agenda and conference speakers, click here.
  

  Conference Keynote Speaker Details:

  Topic: The AI Tsunami: How Professional Services brands can retain control in the age of machine learning.

  

  Melissa Donnelly, Director, Affinity Communications

  In her 30 plus-year career, Melissa Donnelly has launched, reignited and triaged global brands, as well as brands that are rock stars in their own industries. She knows that when CEOs are scaling for growth, they need a powerful brand vehicle and show-stopping communications.

  Melissa's portfolio encompasses global enterprises, such as MTV, ESPN and Telstra; along with NFPs and NGOs; plus high-growth ventures in the professional services, technology, telecommunications and mining services sectors.

  Topic: The Great Debate: Should Marketers have sales targets?  Revenue Marketing in focus

  Andy McFarlane, Managing Principal - Asia Pacific, Inflexion Group

  Andy is an accomplished senior executive with a deep B2B commercial and international marketing skillset. He has a strong track record of delivering results through a pragmatic and people centric approach with extensive global experience across the technology and professional services sectors. Andy is currently the Managing Principal for Inflexion Group in Asia Pacific. 

  Regan Barker, Head of Sales & Sales Enablement, Grant Thornton

  With over a decade of experience in banking, finance, and professional services, Regan is committed to applying structured true sales processes and coaching across the industry.

  Based in Brisbane, Regan leads a national market-facing team focused on both inbound and outbound sales, as well as the sales enablement program that benefits the entire business. This creates a full-circle model that transforms best practice sales into practical strategies for adoption across the firm.
  
  

  

  James Fielding, 

  Head of New Business Distribution, Findex

  James is a seasoned sales-enabler and growth leader in professional services. He’s known for driving sales culture transformation via coaching programs and the creation of sales infrastructure, resources, and processes. He was recognised as ‘One to Watch in Sales Enablement 2023’ and is a multi-award winner for his trailblazing work with technology-supported selling. He’s based in Melbourne and leads a team of BDMs and Industry Leaders across Australia and New Zealand for Findex.

  Toby Baker, Solutions Consulting Lead, EMEA

  Toby's been in tech for 30 years - and in the best job in the world, Solution Consulting, for 26 of them. Working in very large and very small organisations, and everything in between, most recently in MarTech and SalesTech, Toby loves what tech can do for businesses, and is always looking for new innovations that help buyers buy and sellers sell. As an individual contributor and leader, clarity of communication has always been a core tenet of success.

  
  

  Topic: Panel | Ethics, Trust and the Management of Professional Services Brands
  

  Amanda Fong, Intent Advisory

  Amanda is a dynamic and purpose-led leader with 20+ years’ experience working with ambitious and market leading B2B organisations across property, professional services, investment management and technology in Australia, across Asia-Pacific and globally. This includes leadership roles at Urbis, PPB Advisory (now PWC), LSE-listed Intermediate Capital Group and NYSE-listed MMC Inc.

  She has a deep appreciation of the dynamics that drive performance - particularly the interplay between strategy, brand and clients, culture and leadership, and innovation. She is particularly passionate about partnering with leaders and organisations when there is a strategic impetus to drive change and growth.

  

  Murray McKeich, Lecturer, RMIT University

  Murray McKeich was born in Wellington New Zealander and is currently resident in Melbourne Australia. His early career was in commercial art, as an illustrator and art director. After gaining a PhD in Fine Art from Monash University Melbourne Australia, Mckeich’s recent career includes lecturer with the School of Design at RMIT University, and visiting researcher at Goldsmiths London, Berlin University of Art, and Sussex University.

  As a contemporary artist, McKeich rose to prominence in the 90s as an early exponent of digital imaging and has since remained a leading practitioner of digital media in Australasian contemporary art. His work is often included in survey exhibitions of contemporary Australian photo-media and has been exhibited widely in Europe, USA, and Asia.

  Abigail Forsyth, Co-Founder and Managing Director, Keepcup

  Known worldwide for its bright, bold and instantly recognisable reusable cups, KeepCup is a global campaign for reuse. Since launching the world’s first barista-standard reusable cup in 2009, KeepCup is now embraced by reusers the world over, diverting millions of single-use cups daily.

  KeepCup is in business for better - a certified B Corporation, living wage employer and member of 1% for the Planet, donating at least 1% of global revenue to environmental causes.

  Following a successful career as a solicitor, Abigail and her brother Jamie set up their own chain of cafes across the city. Alarmed by the amount of disposable packaging being wasted, Abigail started her search for a more sustainable and environmentally conscious way to serve food, and the concept of KeepCup soon became a reality.

  Topic: CMO Panel: The Future of Work
  

  

  Zhoe Clark,  Business Development & Marketing Director

  Zhoe has over 20 years’ experience in strategic marketing and business development, gained in regional and global roles across Australia, Asia and the UK. Most of her career has been spent in leadership roles in legal, consulting and accounting firms. She works with W+K’s leadership team to set and deliver the marketing and business development strategy for the firm, including client development, pursuits and marketing communications.

  Zhoe is passionate about building and managing high-performing and happy teams, and creating and implementing strategies that enhance client experience and support strategic ambitions. She believes a supportive and collaborative culture is fundamental to the success of any business — which W+K brings in spades!

  Graham Seldon, Director, Seldon Rosser

  Graham Seldon was the founder of Australia’s first professional services marketing recruitment business in 2000, which became Seldon Gill and is now Seldon Rosser.

  As a passionate advocate for the sector, in particular for education and skills training, he was an early Board Member for APSMA (now ICON) and has been working with professional service firm leaders for two decades, helping them develop and resource their marketing, communications and BD/Sales functions.

  Cameron Menzies, General Manager, Clients & Markets, Beca

  Cameron Menzies is a strategic growth and marketing professional with more than 20 years’ of senior experience in the engineering, consulting, and professional services sector. He has a proven track record of leading high-value strategic client and market initiatives in complex, multinational organisations to deliver revenue, brand, and importantly people growth. What sets him apart is his lateral thinking and ability to drive positive change by harnessing the power of people to transform businesses for the better.

  Topic: Workshop | Storytelling

  

  Lisa Nixon, Managing Director, BBS Communications

  Lisa is a former journalist, now a highly regarded communications strategist, with more than 30 years’ experience advising senior executives on matters of reputation, strategic communication and crisis management.

  She has a particular interest in B2B communication and advises professional services firms on brand and services marketing, internal communication and media engagement across accounting, law, engineering, architecture and design and project management.

  
  

  Event Details:

  Wednesday, 25 October 2023
  9:00am - 5:00pm
  Work Club, Olderfleet
  477 Collins Street, Melbourne

  Followed by cocktail party
  5:30pm - 8:30pm
  Valhalla, Olderfleet
  477 Collins Street, Melbourne
  

  Pricing:

  Members (Full day conference & cocktail party): $500
  Non-Members (Full day conference & cocktail party): $650
  Members (Cocktail party only): $55
  Non-Members (Cocktail party only): $75

  Registration details:

  By registering here, you give your consent to your contact details being shared with our ICON APAC Conference major sponsor. Please email events@iconapac.com if you do not want your contact details shared. 

  ICON thanks our Conference Sponsors

  
  

   
  

  ICON thanks our 'Future Talent' Sponsor

  

  
  

  ICON thanks our Conference Supporters

  

  
  

  ICON thanks our Event Partner

  
  

  
  

  Show details
• ICON Brisbane CMO lunch: Marketing and BD Leaders Forum - Driving the change or Running the Team?

  • When
    31 October 2023
  •  
    12:00 - 14:30
  • Location
    Rothwells, 235 Edward Street, Brisbane
  • Spaces left
    21

  Register

  ICON CMO ROUNDTABLE

  Ahead of you and your teams hopefully coming to ICON Brisbane Conference on 1 November, we would like to invite you to an exclusive forum so we can hear from you the challenges and successes you have in your professional firm. Join other marketing leaders from professional services firms as we discuss these critical issues - does running a team take up all your time?  Do you get meaningful access to the CEO and Managing Partners?  How do you get time and resources to drive the firm’s growth?

  Chaired by Grant Thornton CMO and ICON President Fraser McNaughton. The discussion will be led by our ‘Future Talent’ sponsors Katie Rosser. We are hugely grateful for the continued support from all at Seldon Rosser.

  Chatham House rules will apply so a great chance to openly discuss with peers the challenges of leading marketing functions in professional services firms and what you can do to drive change. Join us at Rothwells for a delicious lunch and informative discussion.  Numbers are restricted, so please RSVP as soon as possible to secure your seat at the table.

  Event Details:

  Tuesday, 31 October 2023
  12:00pm - 2:30pm
  Rothwells
  235 Edward Street, Brisbane
  

  RSVP info@iconapac.com by 20 October 2023

  
  

  ICON thanks our 'Future Talent' sponsor

  
  

  
  

  Show details
• ICON APAC 30th Anniversary 2023 Conference - Brisbane

  • When
    01 November 2023
  •  
    09:00 - 17:00 (AEST)
  • Location
    *Times stated are in Australian Daylight Savings time.
  • Spaces left
    54

  Register

  Don't miss Australia's Premier Professional Services Event
  

  Driving the Change

  How Marketing & BD can set the Agenda for Firm Growth and Renewal.

  Artificial intelligence, corporate ethics, hybrid work and so much more.

  It’s all changing the way we work each and every day.

  For marketers, sales leaders, business developers and communicators, the big question is whether these new attitudes and technologies help or hinder our core pursuit – driving change within our firms and across our markets.

  If you are a B2B professional in any sector, whether it’s accounting, legal, engineering, property and architecture, technology, management or elsewhere, the 2023 ICON APAC Conference will help you navigate the new landscape and provide the knowledge you must have to set the agenda for your firm’s growth and renewal.

  And of course, the conference will be followed by the famous ICON APAC Cocktail Party where you can meet, greet and kick up your heels with friends and colleagues.

  We hope you can join us to celebrate 30 years of ICON APAC supporting B2B marketers in Australia and the Asia Pacific.

  For more details on Agenda and conference speakers, click here.
  

  Conference Keynote Speaker Details:

  Topic: The AI Tsunami: How Professional Services brands can retain control in the age of machine learning.

  Melissa Donnelly, Director, Affinity Communications
  

  In her 30-plus year career, Melissa Donnelly has launched, reignited and triaged global brands, as well as brands that are rock stars in their own industries. She knows that when CEO's are scaling for growth they need a powerful brand vehicle and show-stopping communications.

  Melissa's portfolio encompasses global enterprises, such as MTV, ESPN and Telstra; along with NFPs and NGOs; plus high-growth ventures in the professional services, technology, telecommunications and mining services sectors.

  Topic: The Great Debate: Should Marketers have sales targets? Revenue Marketing in focus

  Andy McFarlane, Managing Principal - Asia Pacific, Inflexion Group

  Andy is an accomplished senior executive with a deep B2B commercial and international marketing skillset. He has a strong track record of delivering results through a pragmatic and people centric approach with extensive global experience across the technology and professional services sectors. Andy is currently the Managing Principal for Inflexion Group in Asia Pacific.

  

  Warwick Absolon, Account Director, Business Align & Connect PwC

  Warwick connects with tech companies with a purpose of helping them grow. He is working very closely with both marketing and BD teams to better strengthen their offering.

  He is a qualified and experienced business leader who has lead diverse corporate teams to solve company-wide problems. Companies he has worked with includes AECOM and EY. 

  He has managed and succeeded in running multi-faceted projects within large and diverse organisations, resolving multi-year tax audits in Canada, removing dormant legal entities in the United States, Australia, and New Zealand, and driving a higher use of a contingent workforce.

  Nicola Lambie, Group Head Business Solutions, Findex

  Nicola is a visionary financial services sales and marketing professional, dedicated to transforming the financial well-being of today’s client, and our clients of the future. With extensive experience as a sales and service leader spanning two decades across ASX200 companies such as VISA International and Suncorp, as well as innovative challenger brands Findex and Great Southern Bank, Nicola has consistently demonstrated her ability to lead strategic growth and transformation projects that position companies for future success.

  Currently Group Head of New Business Solutions at Findex, Australasia’s largest integrated financial services company, Nicola leads a team of sales professionals charged with delivering new business growth opportunities to accounting and wealth management partners, using data-driven insights and segment based value propositions. She is passionate about the alignment between sales and marketing and the use of revenue based targets.

  Topic: Panel | Ethics, Trust and the Management of Professional Services Brands

  Sonya Beyers, Consultant, Advisor & Educator
  

  Sonya Beyers is Managing Director of Governance by Design, a leading consultancy and advisory firm guiding boards to evaluate the governance, processes and legal frameworks in their organisation, redefine the director-board relationship and foster leadership from the boardroom.

  Sonya develops bespoke governance solutions and has built a reputation for providing client-focused, high quality advisory and education services based on open, respectful discussion and clear, measurable goals. She also leverages her expertise as a qualified solicitor and experience across corporate and non-profit sectors to help directors gain focus, troubleshoot a range of issues and optimise organisational performance.

  Kathryn Britt, Senior Client Manager, BBS Communications

  Kathryn is a Senior Client Manager for BBS Communications, an award-winning, independent consultancy operating across Australia and APAC for more than 30 years.

  She has three decades of experience in corporate communications, media relations and journalism, across a wide variety of sectors including professional services, financial services, SME/start-up and not-for-profit.

  One of her first PR roles was as Media and Communications Manager with Deloitte back in the days when the Big Four were the Big Six, and this experience fired her special interest in the professional services sector.

  Lucy Griffin, Brand, Marketing, Communications Business Partner - Clients & Markets, Aurecon

  Lucy is a global brand, marketing and communications professional with 20 years of experience working for and partnering with private, publicly listed, government and not-for-profit organisations. A strategic, engaging and creative leader with a track record in developing and executing global campaigns that advance an organisation’s strategy and lead to new opportunities with clients and customers.

  She has extensive experience working with senior business leaders to create and deliver clear, consistent and compelling campaigns that increase brand permission, support revenue growth and engage people inside and outside an organisation.

  Topic: Reigniting CRM use and optimising effectiveness

  

  Katherine Gilbey, Director, KG Consulting

  Katherine is an experienced Marketing & Business Development professional, specialising in law firm marketing for more than a decade. Working exclusively in law throughout her career, she has worked in and with more than 30 different law firms, including top tier and global firms in Australia and the United Kingdom.

  Starting KG Consulting Co. in 2022, Katherine now works with law firms throughout Australia to help them identify their most profitable target markets and execute strategies to win, grow and retain the clients and referrers within them.

  Andrew Asher, CRM & Client Insights Specialist

  Andrew brings two decades of hands-on experience delivering different types of IT projects including all things CRM. He has worked as an independent consultant across many different types of organisations with much of this being for professional services firms.

  Often brought into kick-start things where misunderstandings and operational difficulties had become roadblocks in getting meaningful information to the relevant audience, he has been there as well when results were literally plucked off a screen after simple changes were made.

  Tennille  Roache, InterAction Client Advisor- Asia Pacific, LexisNexis
  

  Tennille has worked in marketing for professional service organizations for over 20 years in various roles, including event management, digital communications, and operations. For the last 12 years, she has focused specifically on CRM, working with business development executives to align the database to business planning, key account programs, and marketing strategies. Tennille also specializes in repositioning misunderstood (or failed) systems by reviewing the configuration and building a change management project to position the tool successfully with business development teams and partnerships.

  At LexisNexis, she primarily works with law firms to help align client development and to go to market strategies with their CRM technology to streamline processes so all business and client intelligence engagement data can be combined to successfully report client growth, value-add, and return on investment.

  Topic: CxO Panel | Getting a Business Case over the line

  

  Bernadette Stirling, Chief Client Officer, HPX Group

  Bernadette is Chief Client Officer for HPX Group, the parent company of law firm Hamilton Locke and in-house style professional services firm, Source. Bernadette has spent the bulk of her career in professional services marketing for legal and consulting organisations, focused on creating market growth and delivering innovation by understanding and adapting to what clients need. She has a genuine passion for doing things differently and ensuring her team is developing the right skills to navigate the evolving landscape of professional services marketing and BD.

   Andrew Bevan, Head of Pursuits, APAC, JLL

  Andy is the Asia Pacific Head of Pursuits at JLL, and leads a high-performance team of pitching and sales enablement specialists. The team applies its winning end-to-end pitching methodology to equip, enrich and enable JLL’s business teams to win more. By being able to demonstrate to the business a strong ROI track record, the team has grown from two to 50 members in just five years. Today, Pursuits plays a pivotal role in driving JLL’s regional and country-level growth agenda.

  Andy has worked in professional services roles (legal and real estate) across his career, working within marketing, business development and sales. He is passionate about strengthening connectivity, fostering camaraderie, and nurturing a shared sense of purpose across his geographically dispersed team.

  Topic: CMO | Panel: The Future of Work

  

  Katie Rosser, Founder, Seldon Rosser

  Co-founder of Seldon Rosser, Katie brings over 15 years’ experience advising senior leaders on vital hiring decisions and professional services marketing & BD experts on strategic career choices, across the Asia-Pacific region. Committed to staying at the forefront of the Future of Work, she enjoys advising senior leaders on optimal team structures and emerging trends as well as working with professionals seeking career changes which will position them well in teams of the future.

  Maria Rampa, Brand, Marketing, Communications Business Partner - Clients & Markets, Aurecon
  

  Maria Rampa is a marketing and communications senior executive with 25+ years’ experience in the public and private sectors and professional services globally. She has delivered strategy and campaigns across multiple markets including property, mining, tourism, energy, arts, not-for-profit, education, health and data & telco in Australia, New Zealand, Asia, EMEA and South America.

  Maria is currently the Brand, Marketing and Communications Business Partner for engineering, design and advisory firm, Aurecon, responsible for developing and delivering marketing and communications across their international built environment business.

  John Kimlin, Associate Partner & Oceania Business Development Leader for Government and Health, Ernst & Young

  John is the leader of EY’s Government Business Development teams across Oceania based in Brisbane and brings over 30 years’ of business and IT experience along with another 10 years in engineering surveying. He brings a wealth of experience, specifically in the Queensland Public Sector and exemplar relationships that span Cabinet, Directors Generals through to Administrative staff in Queensland. As he’s made his way through his career his relationships have expanded Australia wide to along include the Federal Government. 

  Topic: Workshop | Storytelling

  

  Lisa Nixon, Managing Director, BBS Communications

  Lisa is a former journalist, now a highly regarded communications strategist, with more than 30 years’ experience advising senior executives on matters of reputation, strategic communication and crisis management.

  She has a particular interest in B2B communication and advises professional services firms on brand and services marketing, internal communication and media engagement across accounting, law, engineering, architecture and design and project management.

  
  

  Event Details:

  Wednesday, 1 November 2023
  9:00am - 5:00pm
  Ashurst, Level 38, Riverside Centre, 123 Eagle Street
  Brisbane, QLD 4000

  Followed by cocktail party

  Wednesday, 1 November 2023
  6:00pm - 9:00pm
  Babylon, 145 Eagle Street
  Brisbane, QLD 4000

  Pricing:

  Members (Full day conference & cocktail party): $500
  Non-Members (Full day conference & cocktail party): $650
  Members (Cocktail party only): $55
  Non-Members (Cocktail party only): $75

  Registration details:

  By registering here, you give your consent to your contact details being shared with our ICON APAC Conference major sponsor. Please email events@iconapac.com if you do not want your contact details shared. 

  ICON thanks our Conference Sponsors

  
  

    

  
  

  ICON thanks our 'Future Talent' sponsor

  

  
  

  ICON thanks our Conference Supporters

  
  

  
  

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